Baseball parlay graded wrong

I placed a 5 leg parlay and the one loss was a player who did not start the game. The ticket clearly states if the player does not start or the game doesn’t go 8.5 innings that leg is void. Here is the reference number Ref. 23091808364664.


Having a look at this right now.

Thank you.

Based on the details received Joey Meneses did not have over 1.5 bases.

Yes correct but he did not start the game he had one at bat as he pinch hit for an injured player. That is not considered a start. I’ve had this same exact issue happen but in my favor and you guys voided that leg. It specifically says this in your rules.

Thanks for the clarification.