You guys have absolutely got to be kidding.
My under 29.5 games for Alcaraz is settled as a loss after a retirement at 7-5, 7-5, 2-0.
However several months ago, I placed a wager of Over total games, and a retirement happened. So I said the only logical conclusion to this match is that it would be Over, because for a player to get to 6 games, they’d have to go over. But Bovada settled it as a push.
How can you possibly have such a double standard this is unreal. A win is negated, but a loss stands. Come on guys.
And yes, I’ve reviewed Rule 3, but it’s ridiculous that when Bovada screws something up, it’s on me to dig through the depths of rules to cite something. Had the representative I spoke to months ago known about this rule I would’ve been given a win? Or is the site just changing rules on wagering without any rhyme or reason?