Maintenance – January 12, 2021

Hi everyone,

We wanted to let you know that we will be performing maintenance on our website on January 12, 2021, which will last (approximately) from 5:00a – 8:00a ET.

During the maintenance, the website will be unavailable and a maintenance page will appear. In preparation, the following will be done:

  • The Sportsbook and Casino will be unavailable 15 minutes before the outage.
  • The Cashier will be unavailable 15-30 minutes before the maintenance starts.
  • Poker:
    o Sit and Go’s (including Jackpot and Multi-Table) will stop spawning as of 3:00a ET and all players registered for a Sit and Go that doesn’t start before 3:00a ET will be unregistered and refunded. Any Sit and Go’s that are still running after 4:40a ET will be stopped and players will be paid out as per the Tournament Cancelation Policy
    o Cash Games, including Zone, will have the tables closed at 4:40a ET. Any hands in progress will complete before the table closes.
    o Multi-Table Tournaments still running at 4:40a ET will be stopped and any players affected will be credited based on the Tournament Cancelation Policy . Please CLICK HERE for a list of tournaments that will be canceled.

It is also likely that the Community will be unavailable during the maintenance as well, however, please use this thread to ask questions before the maintenance and after it is completed.

2 Likes

Just a friendly reminder that the maintenance will be happening tomorrow morning.

1 Like

Hey everyone, our maintenance does appear to be almost over, and we just wanted to apologize as there were some extended downtime.

2 Likes