Matchpay Withdrawal

Can someone please tell me why my request to withdraw has yet to be processed and I was given 10/14 as the expected arrival date but it still isn’t processed and customer service is not much help at all

you’re probably going through an advanced security review. Decent chance you are asked for some verification before your withdrawal goes through, it’s routine

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Welcome @Hillaree, I will follow up on this withdrawal now. Apologies for the delay