I remember making this suggestion last year but was wondering if we can touch base on it again. There is a confusion at times when users deposit money and want to withdraw funds.
When a player deposits money, that money shows up next to “Available to Withdraw”. This is technically true but we all know there is a rollover requirement due to AML Policy. The money isn’t actually available to withdraw unless the rollover is met.
Suggestion: When money has been deposited, place the money into “Locked funds” until the rollover requirement is met. This will show that there is a rollover that has to be met and it’s not yet money that can be withdrawn. Sometimes, people will forget how much they’ve wagered/rolled over and attempt a withdraw, only to be facing a delay because the rollover hasn’t been met.