@MizKC86 Thank you for sticking with us through this; your voice and presence in the forum mean a lot. We’re really sorry this has taken longer than anyone would have liked and understand your disappointment. While we’re still working on the issue, we can promise we’re treating this with urgency.
Your trust matters, and we want to earn it back. We’ll keep you posted with updates as soon as we have more information made available. Thanks for hanging in there with us.
@Lezzie_Bovada I just stated that I received cashback but it wasn’t even calculated correctly and again I was told several times a message would go to players regarding the technical incident once issued
when can we get a public explanation of what is actually going on with the website and why its not working? Or any sort of time frame on when we can expect to be able to use our promotions?
If have crypto self lock cashback as part of your promotions should check your numbers, with transactional issues I don’t believe it’s being calculated correctly. Hate to see anyone get shorted after this already long delay
I did account for that, I believe it’s a transactional issue from missing deposits that’s not being accounted for in the formula but I have spent enough time chasing this…
Hopefully you guys get it together with the match cards and prevent something like this from happening again
This will be “soon”
Safe to say something way bigger is going on. Zero reason scratch is under “maintenance” for 4 days.
dont understand why they wont tell us what is going on.
I am looking for anyone to help me. I did a voucher withdrawal and never received voucher. Money is gone from my account. I never had this issue before. I did a chat but got nowhere.
Message the mods they can see the codes for you
Thank you. I am really disappointed with bovada lately. This sucks
Please note that our email system is currently undergoing maintenance. As a result, emails containing voucher codes may not be received at this time.
If you choose to withdraw via this method, feel free to send us a private message with your date of birth and 4-digit PIN. We will gladly assist you in retrieving your code. We apologize for any inconvenience this may cause and appreciate your understanding.
@moderators does anyone know if player transfers are working at the moment? friend tried to send me money but said i can not receive transfer, which i can so was wondering if player transfers were down.
Almost a full week of issues. Looks like they will persist into the weekend. Unbelievable really.
Is it true other casinos did system updates resulting in more withdrawals that didn’t interrupt there players gameplay in effort to gain bovada players who have been treated unfairly?
Smart move if its true. *Wish I knew specifically which 1 if not all of them 
.
I think if I had gotten compensated $1000 inconvenience fee it still wouldn’t have mattered🤷🏾♂️.
Still wouldn’t have won anything worth withdrawing…guess I’m just unlucky🤷🏾♂️
*But at least they did apologize for the headache it caused, and did give updates regularly telling us they still don’t know anything and that they didn’t have the tools, that was really nice of them. 
Gud Luck and Best Wishes✌🏾
