they had a similar but worse event happen resulting from a ddos attack in 2022, it extended way past just deposits too. players accounts were just zero balanced en masse and it took me like a week before they replaced my funds. i think we got $75 worth of 20x rollover points for that headache. so whatever “compensation” you think you’ve got coming to you, you don’t. They’re going to hand out something that’s insulting. facts.
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could a mod pm me real quick? I’ve got a non-outage/deposit related question and cs is still unavailable. thank you.
@Lezzie_Bovada
I remember that. Sucked lol
Bro, read the room, everything is unavailable and some random mod isn’t going to be able to help you with services that are unavailable to every employee.
FFS everyone, before posting the same dumba$$ questions just go back 10-15 messages to get your answer.
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Yeah they don’t care about your problems cuz they cant access their “tools” whatever that means. But hey they continue to let people bet and deposit options are still open. Why close off the income of the players depositing if you KNOW theres a major issue??? That would be too easy of a plan! So stupid of a site you’d think the outages and maybe the live betting issue going on for about a year wouldve been the writing on the wall
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I just hit 38 spins on a 6$ pull on golden buffalo, paid out $153. That’s all for now.
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With 30x rollover
Since we are all posting in here, I’ll add that I deposited on Sunday and on Monday morning and still have yet to see anything. I also emailed customer service multiple times and haven’t heard anything yet
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Starting to think that customer service is just “offline” because they know they dont have answers for us. Not like customer service is of any help at all when theres other outages when they do have internal communication or tools working. Wouldn’t put anything past this site nowadays been torpedoing themselves for the last 1-2 years
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They don’t have access to accounts right now. Still waiting for them to be able to add the bonus I won form an Easter giveaway.
Hi everyone,
Just a quick update—We haven’t received any new information yet, but our technical team is actively working on it and hoping to resolve the issue soon. Because of this, we’re currently unable to access accounts. We sincerely apologize for any inconvenience this may cause and truly appreciate your patience and understanding. Thanks so much!
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So the update is that there is no update or timeframe lol
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Precisely. As a veteran of Bovadas nonsense. Expect this to be a 3-4 day process.
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This is for sure true. They are purposely keeping customer service offline because the sister site BVX is up and running CS with no issue while Bovada remains “under maintenance.” They are probably training reps on how to respond to the massive traffic they will receive once they do reopen chats and calls
We’re into day 3 now since it started Sunday night. No surprise if this is 5-7 days and some accounts will get $50, maybe $100 for higher utilization, but a fair amount will get zilch.
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There’s no understanding cause no one will tell us a thing. And there’s no patience that’s why there’s almost 2000 comments going on for days. Yall need to hurry up like fr this is so messed up. We lose enough on this crazy site you don’t need to steal deposits.
Such a joke… hahaha “hey guys! Quick update. There is no update! No progress and still no end in sight! Cheers!”
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But thanks so much!
You forgot “blessings” saw that one earlier lol what a joke
I straight up haven’t played here in 6 months and came back at the absolute worst time. 
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