Damn missing alot of early games any update?
No update at this time. We will be sure to advise once an update is received. Your patience is appreciated.
Do you have ANY UPDATE? you must know something. This was my only day off and was just sitting down to playâŚtotally aggravated by this âŚAGAIN! please tell us, is this a few minutes, hours or days? You MUST know something
@AndrewHalweg I do understand your frustration. There are no updates at this time. Unfortunately, I do not have a estimated timeframe. However, the team is thoroughly working on having this resolved.
Cmon we want to play. Impossible without being able to deposit
1 Like
This is so frustrating. At least issue some bonus points so we can at least have some type of temporary solution.
2 Likes
Hi @PeripheryFtw We do understand your frustration. For compensation-related inquiries. I advise you to reach out to Customer Support as they are equipped to handle these inquiries.
Absolutely horrible
Here we go again! Got a nice $100 compensation last time. I expect at least $500 this time.
1 Like
Any updates yet?
Missing out on some picks
I know I read that on another comment. But you would definitely make Bovada show more considerate and show customer appreciation if we didnât have to go through the whole process of that. We shouldnât have to ask for it is what Iâm saying. Itâs one think if the problem was solved in a timely manner, or even if it was a different kind of problem. Because a problem with withdrawalsand deposits is a big problem. So be proactive about it would definitely show very good customer support instead of asking us to ask for it. Especially considering I would assume this would be an all hands on deck type of situation and that would create more work confusion, and would definitely prolong this issue. And I understand that thatâs a big thing to ask but you could consider peopleâs levels for example and offer some compensation based on the players level and activity.
2 Likes
@PeripheryFtw Thank you for your feedback. We truly appreciate your insights and understand the importance of proactive customer support and timely resolution, especially regarding withdrawal and deposit issues. Your suggestions are valuable, and weâll keep them in mind to improve our service. Thank you for sharing your perspective.
1 Like
Everyone the last time around there was a community thread regarding this issue it took till Tuesday to fix. I think the thread ended with like 850 comments.
Iâm only saying this because I really like playing on this platform. And Iâve never and I can understand what people are upset but the community needs to understand to that issues are going to arise every now and then and we shouldnât be getting so upset. Nothing is perfect nor will it be. So patience and respect are important In situations like this.
1 Like
Been trying to deposit all day. How much longer will this take this is ridiculous.
1 Like
All this during the NBA playoffs too⌠Horrible time for this to happen. I hope they tried unplugging it and plugging it back in. Lol
The issues at this place are just laughable. This tho is most likely hacked or us govt related to hurt Bovada. The one thing Bovada wd never allow to go down us deposits oh and casino lol
1 Like
Customer Support copies and pastes from scripts, so I am not sure I would consider them equipped to handle anything. You couldnât even reach them for weeks not too long ago.
2 Likes
Sincere question - why have one thread that you point everyone to for âupdatesâ, but for the past 15 years there has never been a single update by Bovada besides âitâs fixedâ (typically it isnât actually fixed) or âNo update, No ETA, Sorryâ. There is never an actual real update, itâs either a false alarm itâs fixed or your customers telling YOU when itâs fixed.
7 Likes