****Live betting issues****

Everything is frozen and still showing matches that ended hours ago

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As per the Sports Team everything is all good.

I would encourage the sports team to try betting on this site…

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Agreed… I literally just screenshoted the games being up and going to the top of the page? I don’t understand why the sports team would think it’s ok and working? Maybe that’s the problem and it’s becoming clear how disconnected from the reality of the actual situation the ā€œsports teamā€ is. I’m not even trying to be mean to anyone, but to just dismiss us all as lying because the sports team told you so, I have literally and pretty sadly in all honesty used this site almost everyday for 12 years, and I guess I’m just too inept to understand what’s going on. Maybe the
sports teams will show us how they get it to work right and I’d love to learn. That’s why it’s not even worth it to speak up, because it’s an afterthought. Hope you get it working man, I’m done trying to explain to them. I just want a stable experience like I had in the last decade plus, not the experience of the last year. Good luck and stay blessed.

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It’s literally an issue every single week. The ā€œsports teamā€ says everything is good yet all of us are having problems. I have cleared my cache and cookies and im still having the same issues. Games that are over are showing on the live betting feeds. The live scores aren’t updating. Sometimes they’re having the scores wrong as opposed to the actual score of the game. Shit is wild, and we are just supposed to take it. I spend entirely too much money on this damn site for this level of fckery.

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The nfl live lines down can’t even see them

https://www.bovada.lv/sports/football

Mikey I have to refresh 5 times to see the lines and it disappears you guys neeed to fix this man

Why am I seeing this

Your whole site is completely :wastebasket::put_litter_in_its_place:man it’s been like that over weeks what going on man ?? Are you guys gonna fix it??? We complain over and over again it’s the mobile issue not the computer ? I’ve told yall many times already… log in a customer account and you will see it … we run through all the trouble shoots already still same

Now it shows up and it’s working a little better but it disappears when I refresh

This has already been escalated however this has to be something we can see on our end as well. Since it’s an inconsistent issue we can’t pin point the error you are having.

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Tell the sports team or IT to log into a customer account using a phone and you will see the issue

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I’m honestly purely baffled how not a single Bovada employee has been able to see what so many end users have seen for hours at a time for nearly 2 weeks now. That is mind blowing.

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Has anyone attempted to troubleshoot from their personal devices, not logged into any work network software?

We have been able to witness this issue then when we go back to link it shows the correct lines. The issue here is that this problem is inconsistent with being able to have it recorded.

I just recorded a video of clicking on live lines, then clicking More Bets and it spins and then loads the pre-game wagers and when you click on them, it won’t add them to the Bet Slip because they aren’t valid lines. I have the recording on my phone from 5 minutes ago.

I have a recording on my laptop from yesterday of the live lines displaying for less than a second and then just disappearing.

Let me know when / where to send them.

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moderator@bovada.lv

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It definitely gets worse throughout the day and assists to reset each day as more games occur

Not sure why that would be but it’s been that way for 9 days now

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Email sent with Subject ā€œScreen Recording for Mikeyā€. No volume so you can’t hear me cussing. :sunglasses:

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Thank you @Littlejon3 for doing this

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