@Bukayo_Bovada why is CS stating that your report was false and all a lie? 
And no reports were made this morning
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Getting the same response from CS. Interesting.
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Yeah it happened to me and I couldnāt do anything about it. They said once the bet is in you canāt cancel it do to the rules
This morning champions league in soccer, CS2 IEM Rio and ATP /WTA tennis were all unavailable for multiple hours, customer service said at the time compensation would likely be available later yet itās 10+ hours and it still hasnāt been approved?
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We do not have information regarding compensation. Please dont forget to post screenshots guys, so we can add them to the ticket. 
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There is another open ticket yes, which was created yesterday.
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There was no full website outage, however there were some issues affecting live betting. As mentioned earlier, a ticket was created yesterday regarding this. I do not see that any compensation has been approved for that issue.
Thanks for the screenshot.
Regarding compensation and what the agents mentioned, weāre unable to confirm that at this time. When an issue occurs, compensation (if any) is determined based on factors like the severity of the issue and its impact on affected accounts.
At the moment, we donāt have confirmation that compensation has been approved. Weāll only know once a final decision is made and communicated.
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No problem @Luna_Bovada 
And itās not really even about the 50 compensation either, my deposit amounts are considerably more than that usually (around 100 or more) and I would have either won or lost more than the compensation amount, itās just a sign of good faith and gesture, if I get it, great, if not no worries Iām not going to cry over it
But another annoying aspect is when I did go to follow up about it, the next agent accused me of making things up and saying end lines were fine (which they were at the time, but not hours prior when I was originally contacting customer service about the issues) I then had to proceed to explain everything again and post screen shots again, Iām not a lawyer and the compensation amounts arenāt worth me ālyingā or āmaking things upā as some agents think when I go to follow up as I did today for example.
I already donāt like contacting CS about inconvenience bonuses or compensation because it comes across as begging/complaining/whining /asking for a handout, etc. and just comes across as awkward and uncomfortable more times than not,
Then before I can even get an ending resolution, it appears that they forcefully ask me to troubleshoot despite me already confirming everything is ok, and that the issues werenāt on my end from earlier that morning, before contacting CS I always already clear cache /cookies /refresh /restart everything, Iām not willingly going into a 10-15 minute chat with CS without already having done that, Iāve been on the site 10+ years and already know the protocol, itās condescending to constantly be told this, I understand the agents are probably told to say these things so I have no animosity towards them about anything, I completely respect the fact that they have a very difficult job and have to usually juggle interacting with multiple users at the same time for various reasons and that it can be very stressful especially during the busy parts of the day. And 99% of the time with any other issues they do a great job! Itās just in these rare circumstances (but more common than usual lately) with compensation they almost become a detective trying to solve a crime rather than being a medium between us the players and department regarding information /feedback /time estimates on when things are fixed
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I do understand you.and Iām really sorry about the experience.
Especially at the beginning of an issue, when it hasnāt yet been identified as a wider problem, agents will usually suggest troubleshooting steps first. Once multiple reports come in, tickets get raised and the issue is flagged as something more widespread affecting multiple players.
That said, troubleshooting isnāt meant to be dismissive, in many cases it actually does resolve issues, though of course not always, especially when it turns out to be something on the platform side.
I do understand how repeating steps youāve already done can feel frustrating, particularly when youāre confident the issue wasnāt on your end. Your feedback about the experience and how itās handled is completely valid, and appreciated.
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Tennis is down
Checking on this.
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For reference the only league showing up is the Jordanian league ,( just like yesterday ,)
Everything else is down
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The same issue as Yesterday, and is curious that the only real soccer game available is from Jordania.
Yesterday it was the same Jordania League Match that was the only match available as well.
Curious.
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Same as everyone elseā¦ exactly the same as yesterday
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Same Jordan match here as well
This actually happened at the exact same time as yesterday as well
Roughly 1220 CST
That canāt be an accident imo
With the same exact time and same Jordanian league being so that us available thereās certainly a reason for that
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I was about to say that lol. Same time