Hi there, thank you for reaching out!
I regret to learn of the difficulties you’re facing when trying to access the site. Have you already attempted some of the basic trouble shooting steps? Such as clearing your browser history for all time, switching from wifi to mobile data (Vice Versa), try login in via a New Incognito Window…etc
I was able to get back in, but had this similar issue last week as well boss
@moderators there is no need to tell us to try troubleshooting steps. We all try it before reporting. It’s happening day after day after day and just isn’t consistent. It will work for a few days then not for an entire day. It’s hit and miss.
We understand your point of view and how you feel; however, we would still confirm whether any troubleshooting steps have been attempted as per our policies and procedures.
If you prefer that we don’t ask, we suggest indicating which troubleshooting steps you have already tried when reaching out to us with a problem.
Having issues with slots
Haven’t been able to login for a few hours.
Down for me too. also hit free spins bonus on reels and wheels last night and then the game crashed and my spins never retriggered. Incredibly frustrating. I received a small amount of free play for the issue but It would be nice to actually get my free spins back.
Apologies for the delayed response, @ebishop, and for the inconvenience. The issue has now been resolved. If the issue still persists, please let us know via PM. Thank you.
Anyone else having issues? Getting same message as last week no connection , offline etc etc… was playing and winning and site goes down
Apologies for the delayed response @danyel88 and for the inconvenience. The issue has now been resolved. If the issue still persists, please let us know via PM. Thank you
Soo is there a reason every time it’s time to make a ticket it says can’t be added to selection. It would help if the said pick is highlighted or something so you know which pick is the problem . Also I couldn’t add the Timberwolves live to any of my tickets. Also when some tennis games don’t come on on time (which is often) , it takes the game completely off the board until it starts instead of updating the start time . Y’all messin with my money and it’s messin wit my emotions !
Hi @TopNotchPickz We understand your frustration and appreciate you taking the time to share your feedback. We understand how unavailable selections, unclear ticket errors, or delayed event updates can impact your experience. Please note that some live markets or selections may become temporarily unavailable due to trading adjustments or event updates. We also appreciate your suggestion about highlighting the specific selection causing the issue, and we’ll be sure to pass this feedback along to the relevant team. If you continue experiencing issues with the lines or selections, please feel free to raise them in this thread HERE so we can further assist and monitor the situation. Thank you for your patience and understanding.
I get an error code often and when i send it to customer service i basically get told too bad lol.
Could you please provide a screenshot of the error code you’re receiving via private message?