I am not sure, if this happening to anyone also, but ever since this new update, I cannot see any of the parlays I do, the second one of the games hits in the parlay. I cannot even see it. It says I have bets open, but when I click on it they aren’t there. I could have cashed out several parlays today, and I couldn’t because of this. Here is the last example, when in it no open bets but they are still on. Until either parlay wins or one game loses. This started since the new update. Absolutely hate it. Again could have cashed out 3 parlays today. But couldn’t even see them to act on it, samething yesterday. I am literally going to stop because of this update.
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yeah I pointed this out to the mods yesterday, missing “Open Bets,” hopefully they passed that info on, definitely another issue here that needs to get fixed ASAP.
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That’s the biggest issue
Your balance doesn’t update for like 2 minutes
And because the open bet option only works 50% of the time you can’t tell if it really placed or not
Another issue i we is you have to actively delete each old leg of a parlay one at a time
You can’t just clear them to do a new bet right away which will invariably lead to bets being duplicated
@Jurnee_Bovada or @Rhyz_Bovada can you look into helping @Mattwarren7 and @mene2006 ?
The issue they’re talkingv about with duplicate nets is exactly what i mentioned to @Jacob_Bovada yesterday on the thread that was closed
This is going to happen many many many more times every single day until the bugs are fixed but in the meantime of would be good to get them taken care of so the rest of us know we won’t be blown off when it happens to us
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Thank you @Rmilia1, this unfortunately situation that we are experiencing needs to be solve for the best of all of us
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I pointed this out yesterday as a huge issue
It’s going to continue to be an issue until they get it fixed but yes making sure the people who are impacted are taken care of is hugely important
Hi everyone! Apologies for the inconvenience.
I’ll be creating a new discussion thread, as it appears comments are no longer possible on the current one. I’ll be closing that thread and opening a new one so everyone can continue sharing their feedback.
I’m currently compiling all of your comments into a structured report that will be forwarded to the appropriate team. Your feedback is greatly appreciated, so please continue sharing your thoughts in the new thread. Thank you!
Is there a way you can dm the people who had issues with duplicate bets?
That’s a huge issue for everyone here as it is super easy to do when your open bets aren’t working and your balance isn’t updating
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Hi Everyone,
We’d appreciate everyone’s cooperation. If you’ve experienced duplicate bets while using the new layout, please send us a private message with the details so we can identify all affected players.
The more reports we receive from the community, the stronger the case we can present to the appropriate team. This will help them recognize the issue as widespread, investigate it thoroughly, and create a single tracking ticket for the problem.
Thank you for your participation and support!
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Unfortunately, members aren’t able to send direct messages to moderators. The best course of action is to add @moderators please include any relevant details such as when it happened, what occurred, and, if possible, a screenshot. This will help us compile accurate reports and forward them to the appropriate team for investigation.
Thank you for your cooperation!
NOTE: when sending PM
“@moderators”
Can you evaluate this wager. It was duplicated. The same time. The same everything except for the value of the line.
Thanks for your help. Have now been dmed. Thank you
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This new layout is terrible. Not sure who thought overcomplicating and slowing down the user experience was a good idea but this has only made me consider other options.
At least give us the option to revert back to the prior format.
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This !!! Yeah give us a chance to change it at least
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