Your withdrawal delay is not linked to these issues.
Then what is taking so long?
I will pm you
Boivada has really fallen off in all respects. There are reasons I use the site but this is getting completely ridiculous to the point I should leave. It’s not just the fact the site goes down all of the time and cannot place wagers you want to put in. The customer service is atrocious. They’ve basically withdrawn all of the perks like rewards dumps you used to get. And, if they do anything to compensate for this latest issue, it will be a meager bonus compared to average bet size as if they are doing a huge favor. The people that run Bovada have no idea how to run a customer service business unless the objective is to infuriate customers.
Should fired all those people that work on your website
They don’t care about the customers it’s obvious. They will delete any bad comment in this thread so others can’t see how bad they are at their jobs. No reason an issue with the site should take 4+ hours to fix
I do agree that the perks we used to get on ave bet is no longer what it used to be. And now when you call for a match crypto bonus it’s no longer available as well unless you get a good person on the customer service that knows what they are doing other wise don’t expect a match bonus anymore. I don’t know what had happened to all the perks we used to get.
Any changes yet
Looks like it’s working again. Hopefully for good!
We are still waiting on confirmation this is resolved, but i was just able to place 2 wagers without issue.
I was able to place a wager without issue
Looks like it’s working now guys but the withdrawal issue is still a problem for me.
The chat service has become basically unusable since they made the ‘update’ a few months ago. Still no clue what they were trying to accomplish with that.
You answered your own question with your first sentence
Now add on how many people have lost the ability to call into CS and you’re all the way there c
If customers can’t contact you about issues then you look like you have far less issues
That’s why you’re on hold for 4 hrs with social security when you call them
Or why you can make an automatic payment over the phone on your credit card but are on hold for 50 minutes when you need to talk to a person about an issue
Or why your boss always has time to talk to you when they need you for something but you have to schedule 15 minutes 4 weeks from now to talk to them about a raise
We have been advised that bet placement has been re-enabled. Thank you for your patience.
Thank you Maddie appreciate the update
Only If you can help with my pending withdrawal that’ll be awesome as well.
No compensation will be given. Customer service just confirmed.
Thanks for your patience guys.
Marketplace has now been re-opened.