Wager Settlement Issues (Part 1)

Sports Wagering Help
#2084

Can you please look at wager 22071564438639

Thank you

#2085

Still waiting on that wager correction please. Thanks

#2086

This should now be settled.

#2087

What is the issue you have please?

#2088

Ref. PROPS-69458343
Ref. PROPS-69682913
Ref. PROPS-69766544

The prop on all three tickets is a touchdown at least prop with the minimum requirement of 1 touchdown scored by each player. On all three tickets each player scored ATLEAST one touchdown meaning all three should be wins not losses. Can this please be disputed.

#2089

I haven’t checked on this yet, but are you aware that only rushing touchdowns will be counted?

#2090

When making the selections it didn’t say anything about rushing touchdowns only. One ticket has 5 players on it and accepted 2 receiving touchdowns as wins its not allowing the quarterbacks touchdowns. All it says is “Touchdowns (At Least)” when you goto choose. As well as on the slip it doesn’t say it needs to be a rushing touchdown.

#2091

This would apply to all wagers regarding touchdowns, unless specifically stated overwise.

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#2092

A touchdown is a touchdown in American football you can’t just change the rules on what a touchdown is. You have a prop section saying “touchdowns (at least)” who would think a throwing touchdown isn’t a touchdown when they are from America and know the game of football? Nobody is going and checking to see if a throwing touchdown isn’t considered a touchdown that’s ridiculous that’s not how the game works

#2093

I believe this is a pretty standard rule across all sportsbooks regarding this type of wager.

1 Like
#2094

For betting purposes, it is the receiver or the person running in the touchdown. This has been a pain point across all major sportsbooks but it is consistent across the board. Usually, everyone falls victim to it when they start out on football props.

What has been explained to me elsewhere years ago is that only one person can be awarded the one touchdown. The sportsbooks are not able to award a touchdown for two people if only one person was holding the ball while in the endzone. Another book said something similar, there is only one ball and only one touchdown is scored at a time so they award it to one player.

That is when I as a player started seeing more and more QB specific props. This is something that has impacted all of us directly or indirectly, at some point in time. I definitely understand your frustration.

#2095

Ref 22111641051949

1 Like
#2096

Escalated now.

#2103

@admins i have a problem with a bet I had made. UTSA “to make title game” was graded as a loss. Please advise.

#2104

This is escalated now.

1 Like
#2105

@Nancy thank you. Have ref if needed. They “clinched” spot in title game 2 weeks ago. Bet was graded a “lose” today, but paid almost like a “push”

#2106

Good afternoon @Paul_Bovada & @admins,

I see that this same issue has been done on my account as well for the same wager. My bet was deemed a loss on UTSA to Make Conference Title Game, which is clearly not the case. I have emailed the customer service email, but the answer I got back didn’t make any sense. Can we please get this resolved?

1 Like
#2107

I will escalate this for you now.

#2108

This has now been fixed.

#2109

@Paul_Bovada Could you help settle 22111641108476 so I can get in on the World Cup action? The reference number there, the match was abandoned. Thanks in advance man!

1 Like