Wager Settlement Issues (Part 1)

The was has been reviewed and it has been settled correctly as per the Sports Team. You can use this link for review.

@Mikey the li k you sent does t show the individual player stTs like shots on goal, etc.
That’s why i attached the link from whoscored.com which is what Bovada says they use in the sentence under the bets.
It showed Enzo Fernandez had a shot on target and Mbappe had 3.
My bets were not scored accurately. This will definitely dissuade me from sportsbetting in the future at Bovada.


Requesting that the team have another look at the wager.

@Mikey Thank you

Can you tell me how Ref. 22121654172484 was graded a loss when 1 leg pushed and the rest won?

@Mikey Still waiting to hear back about my World cup bets that were scored incorrectly in my attached screenshots from earlier

  1. A ‘Push’ in any Sweetheart Teaser means the entire wager is settled as a ‘Loss.’

@Paul_Bovada Still waiting to hear back about my World cup bets that were scored incorrectly in my attached screenshots from earlier

Do you have a wager number please

For the bet Ref. 22111632632995 the total amount I received was not the amount expected. Can help with this, thanks.

@Mikey can i get help with this issue

Upon review, it shows that part of the wager was placed with a bonus that expired which is the reason you got less.

Can you tell me how Ref. 22121654172484 was graded a loss when 1 leg pushed and the rest won?

We will be reviewing the wager and then get back to you once we have an update.

Your wager is a Sweetheart Teaser which is the reason that it’s loss. The rules for Sweetheart Teasers state that any push in the wager will cause the entire wager to be a loss.

@Tjack22 These wagers were graded correctly as the majority of the stats that won were only hit in OT. As per the rules any bet unless otherwise stated is for regulation time. France only had 3 corners in regulation, and Messi obviously got his last shot on target with the goal in extra time.

:frowning: frustrating

Ref. 22121655181807 was graded as a win then switched to a loss after many hours.
Contacted customer service three times and was basically told “oh well, it’s a loss”
Please see this resolved. I’ve used bovada for years and this is the first issue I’ve had.



Note that this wager seems to have different results on different websites. https://www.flashscore.com/match/6a40rZTK/#/match-summary

However, ultimately we grade by our official sources which have the result as 2-1. Ultimately this wager was graded correctly.

Why is Flashscore the only site with that score? And why was it graded as a win for hours before randomly switching?