Wager Settlement Issues (Part 1)

Sports Wagering Help
#3294

I see, I misunderstood what selecting “Action” meant,

1 Like
#3295

@Paul_Bovada these are tennis rules from your website so tell me how push is the correct outcome

  • If a player withdraws before the match is completed, unless the result is already determined at the time of the withdrawal, all Total Games and Game Spread markets will be void.
    • Example 1: A set is abandoned at 4-4; bets on Over/Under 9.5 games or fewer in the set are settled as winners/losers respectively, since any natural conclusion to the set would have at least 10 games; bets on Over/Under 10.5 games or more will be void.
    • Example 2: A best-of-3 set match is abandoned at 6-2 4-6; bets on Over/Under 23.5 games or fewer in match will be settled as winners/losers respectively, since any natural conclusion to the match would have at least 24 games; bets on Over/Under 24.5 games or more will be void.
    • Example 3: A best-of-3 set match is abandoned at 6-3 3-6 5-5; bets on either player with a handicap of +2.5 or more will be settled as winners, bets on either player with a handicap of -2.5 or less will be settled as losers. All bets on handicaps ranging from -2 to +2 will be void.
#3296

It’s literally example 3. It’s mathematically impossible that +4.5 could have lost

#3297

I’ll check this.

#3298

This has now been re-settled as a win.

#3299

@Tina this is bs. Sourcing is wrong. I love to play here but I may have to search for another book. There’s no way that shouldn’t be a win when every other book paid it out already

#3300

Ref. 23041723142854

#3301

This was escalated.

@Rblakes I have escalated this to sports asking for it to be re-checked

1 Like
#3302

@cattycathy That should be sorted now.

1 Like
#3303

This was escalated to the props providers, but they have responded advising there was no assist.
https://www.soccerstats.info/#!/fixture/40114383/182686

#3304

23041722835361

#3305

This was now settled

#3306

So there is some question in the source used. I feel at the least like the line should be voided and rest of the bet paid since there is so difference between books and data. It’s cool though I’ll find somewhere else to play. Thanks

#3307

23041723236484 I need this settled

1 Like
#3308

Ref. 23041723295864 Can I get this graded

#3309

It’s settled now, thank you for your patience @bdbgolf24

#3310

Thank you :love_you_gesture:t3:

#3311

23041723308214

This play was made in error. The second set had already ended, but this was still showing. I thought it was for set 3. That’s why it’s showing a loss. Please refund as it should not have been available.

#3312

@Vicky_Bovada can you check on this ticket for me 23041723333282 The game has been over for over an hour now and it still hasnt been graded

#3313

@Vicky_Bovada can you please check this ticket for me 23041723333282. Game has been over for over an hour now and still not graded