Wager Settlement Issues (Part 1)

Sports Wagering Help
#4302

Zachariah Branch ATS Bet Here is the reference number Ref. 23091811660122

#4303

@Cobra22NR I don’t see that Zachariah Branch had a TD in this match. This was settled correctly.

#4304

First Touchdown Scorer -Dallas Defense (DAL @ NYG) was incorrectly graded as a loss. Dallas Defense did in fact score the first Touchdown of the game. My bet was placed in the prop builder. Ref. PROPS-105618858

#4305

This was actually the special teams, not defense.
The correct pick would have been “any other player”

#4306

Oh, that’s some bull shit. It was a kick blocked by the DEFENSE and returned for a touchdown.

#4307

The special teams are made up of four main groups of players:

  • The kick off unit.
  • The punting unit.
  • The punt return and kick off return unit.
  • The field goal and extra point unit.

I’m not trying to be a jerk but anytime a kicker/punter is on the field that’s considered special teams

#4308

This bet was resulted as a lot. The bet specifically says Patriots, Packers, and Chargers will combine for 11+ TDs. They ended up scoring 12.

I contacted support and they said it was graded correctly but explain why it is a loss. Can someone please look into this?

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#4309

Yeah its definitely 12 and even if they don’t count defensive scores its still 11

I’m sure they’ll get it fixed

@Mikey can you handle this

1 Like
#4310

The agent makes it seem like Sports graded incorrectly at the beginning, and then looked at it again and reconfirmed the incorrect grading. Tough to understand the errors in grading to begin with, and even tougher to understand reconfirming the incorrect grading… unless I am missing something here.
Awful. Its all the time something with grading. And definitely, @Mikey or @Brooke_Bovada will get this squared away for you.

1 Like
#4311

Checking on this right now.

#4312

The wager has been fixed, thanks for your patience.

1 Like
#4313

Hello Dominic,

Zachariah Branch had a punt return touchdown as shown below.

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#4314

Checking on this

#4315

That should be fixed now.

1 Like
#4316

Thank you. I appreciate your assistance

#4317

23091813446919

Am i missing something. Isnt it 7 or more RBI to win? Thx

#4318

I see its been fixed! Thx and good night!

1 Like
#4319

Hello, I did a round robin 6 ways bet ID 23091813226714 3 of the players hit HR’s but in my settled bets the winners never got paired up together… am i missing something? so 2’s,3’s,4’s etc…

#4320

Hi there,
looking into your bet now.

#4321

As of now, all the legs seem to be settled and correct, could you expand if you have any particular issue?