Wager Settlement Issues (Part 1)

Sports Wagering Help
#4935

The last Two bets I made were graded as wins. Money added into my account. Then later unsettled and deemed losses. Even if they were losses. This error is concerning and I don’t want it to happen the other way around. Any reason why these errors were made continuously? Ref. 23101841384939
Ref. 23101841370772

#4936

Hey @Brooke_Bovada - as you can see above these are all voided because of the price issue, which Maeve indicated would be the case.

Some of them would have won some would have lost but it should be all or nothing you can’t just void the ones that win.

I only provided the winners because I assumed that only the single leg with the pricing error would be voided and the rest of the parlay would continue without it.

#4937

If all the wagers had a pricing issue then all the wagers will get voided.

#4938

They all had the same leg yes. Thank you for the assistance

#4939

Taking a while to grade

Ref. 23101841579688

Thank you mods

#4940

Checking on the wager right now.

#4941

@moderators can I get some assistance getting these voided due to a mis price. Details discussed above too. Yes the ones that are not pending or already voided are graded as losses, but we voided the winners so the losses with that leg should be voided too as Mikey confirmed with me yesterday

Ref. 23101840382550 voided
Ref. 23101840388008
Ref. 23101840388518 voided
Ref. 23101840388590 voided
Ref. 23101840388685
Ref. 23101840391356
Ref. 23101840391998
Ref. 23101840413086
Ref. 23101840414028
Ref. 23101840418284 pending
Ref. 23101840418621
Ref. 23101840419962 pending
Ref. 23101840433781

#4942

Ref. 23101841464288 could this be checked please. Thanks!

#4944

@moderators can this be checked please?

#4945

Checking on the wager right now.

1 Like
#4946

can you settle these bets for me? i had losing bets on this match that were settled immediately but not the winners. Thanks
Ref. 23101841762663
Ref. 23101841762264

#4947

Checking these

#4948

thanks. it’s all good now

1 Like
#4949

@Paul_Bovada can you check on this ticket for me 23101841791815. The game has been over for quite awhile now

1 Like
#4950

Our Sports team is looking into this wager and it’s setttlement. I will let you know once an update has been provided.

#4951

Your wager has been settled. Congrats!

#4952

Taking a while to grade

Ref. 23111842107558

Thanks mods

#4953

Checking on the wager right now.

#4954

The wager has been settled.

#4955

@moderators can Ref. 23111842226418 be graded as push? The match never started and was a walkover