Wager Settlement Issues (Part 1)

Sports Wagering Help
#5082
  • Bet on Texas (+4500) to win the Series
  • They won
  • At no time have my winnings appeared in my account
#5083

I wasn’t able to locate a wager with the reference number 23031709952268. Can you double check this?

#5084

Hi @coldgin15,

Welcome to the Community, nice of you to join the family.

Do you have the wager number?

#5085

Ref. 23031709952268

Copied directly from transaction details.

#5087

As advised by CS, you placed the wager with a bonus that expired. As a result of the bonus expiring, any associated winnings would’ve unfortunately been lost in the process.

#5089

Should be void/no action. Giannis has been ruled out for the game today.

Ref. 23111850836451

Ref. 23111850836452

#5090

Checking on this for you.

1 Like
#5091

I will be providing the update via PM.

#5092

Can you check these wagers please?
@Paul_Bovada @Alice

23111851051910

23111851045533

#5093

I’ll take a look into them.

1 Like
#5094

Both wagers were settled. Congrats with a win!

#5095

Ref. 23111851296370

Help please

1 Like
#5096

Checking on the wager.

#5097

it settled now, thank you!

1 Like
#5098

Why is the ncaa Houston vs Towson greyed out first start for 15 min
@Lillian_Bovada @Paul_Bovada

#5099

@jayreid
The lines may be unavailable due to something happening at the time in the game. This is also managed at our Book Manager’s discretion.

#5100

Hey Moderators

Please regrade Ref. 23111851396648

Thank you

#5101

IMG_0679
IMG_06791170×560 83.9 KB

#5102

IMG_0678
IMG_06781170×2264 453 KB

#5103

This would be a sweetheart teaser as it was teased by 10 points. If one of the legs are graded as push that would be a loss in this case.

P.S. Sweetheart teasers are registered as Teasers in the system, you would need to define them by the amount of eased points.