Wager Settlement Issues (Part 1)

Ref. 23031699685153
Graded as a loss, but should be a win

1 Like

This was handled.

Hi i am having same issue but it’s not graded as loss just placed bet but no deposit of funds is in my account

Please provide the wager for review.

ref#23031701143382
ref#23031701088190
re#23031701086701

These were settled as losses unfortunately.

I have a bet that I won but says lost please help

Ref: 24011875748120

I will check this for you

Thank you, I have screenshots because I thought I was tripping, the score was 60 - 58 and I chose the -1.5

This looks correctly settled. The 3rd quarter scores were Samsung Thunder 24 - 17 Knights

Were these the game scores?

1 st 19 16

2nd 24 18

3rd 17 24

4th 16 12

Final 76 70

:thinking: wow!!! SMH that’s crazy!!! I thought it was the total score…sheesh!!!

Thank you for your response boss, I guess I fumbled that one!

This is what I’m seeing

My mistake yes, so by the 3rd Q the score was 60 to 58, I had Knights -1.5 so they covered it correct?

The wager was a spread on the 3rd quarter. So the score was 24-17

1 Like

Hi, @Paul_Bovada i made a wager in error, it doesn’t start until tomorrow morning. I thought it was today. The cash out is unavailable, may I have this canceled? Ref:. 24011875786790

Apologies for the delayed response. It would seem that CS are handling this for you now.

Good evening @Brooke_Bovada @Paul_Bovada @moderators

Can someone assist with the settlement of Ref. 23081802724289

Ceedee Lamb has exceeded this line. Thanks

Anyone available? @moderators @Paul_Bovada @Brooke_Bovada ??

This should now be settled.

1 Like

Thank you @Paul_Bovada

1 Like