It appears that the team starting to make the necessary adjustments everyone can keep an eye out on their account. Thank you for your patience.
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Thanks for the update
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I saw a reply from mods that all wagers were settled but mine (24071964631568) has not. Any updates?
Your winnings were credited to your account at 07/08/2024
02:29 PM EDT. Please review your transaction history.
Can you check this bet Ref. 24071964639130 . Should be void . It was when the live betting was having difficulties.
This has been escalated.
There appears to be a display issue with wager settlements that is currently being worked on. The Sports team has advised that there is unfortunately no timeframe available.
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Mine has not been settled can you please help?
Ref. 24071964614145
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Still Waiting
I saw a reply from mods that all wagers were settled but mine 24071964614145 has not. Any updates?
My wager has still not been settled. This is getting to the point of insanity. Reference number 24071964587926.
@Maddie_Bovada @Maddie_Bovada @Lillian_Bovada @Mikey_Bovada @Brooke_Bovada can someone please explain this to me?
I placed a $30 wager to post as u can see in the picture it pays $2.20 for every $2 bet.
So why did I only win $33??? That’s not right. Who would risk $30 to only win $3? Makes no sense. Can you please correct this thank you.
We will have this escalated.
According to our Sports team, the payout was correctly calculated. The track paid $2.20 for every $2 wagered for horse #8 to place, since you risked a total of $30, you received a payment of $33. Divide the $30 between 2 and multiply that for $2.20, so it will be $15 x $2.20 = $33
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This is a round robin parlay, 4 teams won. It was not calculated accurately. Please review and revise.
Ref: 24071964463489
This has been escalated.
So you are disputing all the lines that were settled as a loss?
I don’t agree with that. But thanks anyways