Wager Settlement Issues (Part 1)

@Brooke_Bovada your chat is down can you escalated to the sports team ??? Your online I see you

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24091998555101

Can you check ln this

I bet an over 2.5 corners HT. They made 3.

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24091998583220 For this 1st and 4th quarter both are tied why did it Settle as a loss?


We’ll clarify and get back to you.

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Any updates ???

@Salsaboy27 hasn’t settled his payment with me . Says the site is slow , which it is , but I’m still able to use it so not sure what the issue is on his end . @moderators please look into this , I have screenshots of the payment being sent to the username given by player. 200 dollars that hasn’t been player transferred after 20 + mins and no longer responding

Please settle the following:

Ref. 24091998819370
Ref. 24091998819371

Thanks @moderators

Both wager sttled.

Thank you! Please see the direct message as well. I tagged you to make it easy to locate

Thanks @Brooke_Bovada

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They are pretty slow to responding today. Especially via direct message I have experienced.

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Due to the ongoing site issue we have extremely high volume contact and each are hand in order receive. Will take a look shortly.

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Can you give me an update been over 12 hrs

Yup. I sent my direct message about 65 hours ago.

That does seem like a very long backlog of being behind. I was not even aware of site issues over 3+ days ago. But if that is the case of being 3+ days behind and handling the messages as received, then thank you for that update @Brooke_Bovada

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@Brooke_Bovada please update on this

I am not sure where this should go, but I have a question on the most recent settlements.

If you see below, these are my last two wager settlements totaling the following:

24091999353674
Cash Funds: $140.25
Bonus Funds: $6.34

And

24091999161760
Cash Funds: $0.00
Bonus Funds: $245.00

From my understanding and addition from above, my current balance should then be made up of:

Cash Funds: $140.25
Bonus Funds: $251.34

I am curious why my account does not reflect the the above but Instead only reflects Cash Funds: $6.34

@moderators

I was betting earlier. Lost a lot of bets because the site was freezing and saying it is having problems.




Confused how the above images prove that the team won in the 2 quarter as betted on and won and it was deemed a loss ?

@HBishop wager is settled correctly, NZ Breakers won 2nd quarter 22-15.

Ref. 24091999470711
Can you please settle this
The result is over 4 hours ago and not settled yet

It’s been 2 days what’s going on?