Wager Settlement Issues (Part 1)

I’ve tried calling they just say too get in contact through the help center been trying to email but no response as of yet . I will keep trying though

Yes please if this can be looked into because bam Adebayo definitely recorded a double double against the nuggets not sure why it would record as a loss ?

This has now been re-settled for you. Congrats on your win!

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Awesome Thank you for your help !!

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@mods would you correct from a graded loss to a win. Halftime total was 67 pts scored.

@MarkyMark1970 This has been re-settled for you now.

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Ref 21111411747249.

Can soneine get this fixed please?

Not sure why it wasnt paid out when it was a winner

Just got an email in reference to ref 21111411747249 and im not pleased. Why are you voiding a bet when the line was incorrect agaibst the housr when ypuve had numerous incorrecy lines in your favor over tbe last few years and you always tell the players " its your responsibilty to confirm the score is correct"?

This needs to get paid. If the line was wrong then its your fault not mine. That what youd tell me had iost

I believe all wagers related to this game were voided due to the feed showing reversed scores and causing line errors.

Hi anyone know where to go to ask for help on a bet I made that won but counted as a loss I have screen shots of proof

Please provide the wager reference number for a review.

Hi I was able to connect with someone on chat now. So if they can’t help I’ll get back to this post thanks but here it is.

I see that the wager has been resettled as a win.

Thanks for your help

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When will we receive our funds back so we can bet?

Hi @Buddafinga10, we’ve moved your question here. Checking on this now.

Hi @Buddafinga10,

The Atalanta vs Villarreal will stand for tomorrow as per our rules HERE #2. Wager will stand if the match is played within 24 hours of the scheduled.

Ok I am often offered early cash out option. Why is this not available?

I’m sorry, but not all lines are available for the cashout option.

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They seem to be completely random do you know the criteria

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