Wager Settlement Issues (Part 1)

What about the Philadelphia Defense/Special Teams in the Singleton interception return?

I have escalated this now.

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Thank you!

This is now settled as a win! Apologies for the original settlement.

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Thanks for fixing this, Ryan!

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Can you escalate these? Game has been over for 2 hours

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Having a look at these right now.

Thank you! One should be a win and other should be a push due to the player not participating

Would any Mods be able to check this? The match disappeared off the board and I can’t find any result
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Hi @ChClark3, the game is on rain delay - All wagers on head-to-head matches have action until the completion of the match, regardless of any delays due to rain or darkness, a change of schedule, a change of date, a change of location, or a change of surface (either before or during the match).

I’ve been trying for a week to chat or get ahold of anyone to explain why I didn’t win the attached bet. Anytime TD for Davante Adams. He scored and they didn’t pay. The chat just has time out error codes and the email doesn’t respond. Anyone have any tips?

From everything I see there @Buzzfw, that slip should’ve paid out.

I think Adam’s scored twice in the game so mods should be able to get that fixed.

Anyone been able to hear from a moderator? Still waiting to get a tennis match scored from earlier

Have to wait until they are back online which is in another hour or two.

how do you know when they are going to be back online?

https://community.bovada.lv/t/overnight-moderator-hours-post-approval/248704/4

But the hours have slightly changed as I’ve seen them come online earlier these days.

I’ve spent 4 hours tonight trying to get someone on chat to respond. And in the meantime I had another payout denied. First to 10 on the Clippers second half. I had 2 bets, 1 paid and 1 didn’t. I don’t know how it could be more obvious they’re not paying winners.


Why do you think they won’t respond?