** Wager Settlement Issues (Part 3) **

This is what I’m seeing

Any info on that site for the map 3? It was not played

That is such a bad L for a map not even played

Paul there is not even a draft here! Have some empathy for your players and actually look into this please. Tell me how I lost a map 3 bet when there is 0 time on the clock and no draft.

According to the rules, it will be settled as per the official score.
It looks like a walkover will only count pre game

Ok, thanks for your support there….

  1. Surrender - In the event one team surrenders the match, all markets will be settled based on the outcomes declared by govern body of that specific competition, game API or broadcast.

Hey mods can you guys check this wager and cancel it if possible so I can make other bets. The game is canceled

25113778417447 Ref

Hi any update

@Jurnee_Bovada

Hi @Isaac831 apologies for the delay. Please allow me a moment to look into this for you.

Thank you so much yea the game got canceled the money stuck if u can void it u would appreciate it

Thank you for your patience. The sports team advised that they are currently waiting to receive official results from our traders.

Once received, this will be actioned accordingly. Your patience is appreciated. @Isaac831

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It frustrating the game is clearly canceled on every site I go to can you guys just void or cancel my bet? My money is stuck there

It’s been over 2 hours now

I completely understand your concern. However, to process wagers, we rely on the official results provided by our traders. @Isaac831

We appreciate your patience and understanding.

So there’s no way to void my wager as a one time thing? Do we have an eta of how long it can take?

Unfortunately, I am unable to provide an estimated timeframe at this time.

Rest assured, once the results are received the wager will be actioned accordingly. @Isaac831

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3 hours now… :man_facepalming:t2:

Hi any update on my wager?