** Wager Settlement Issues (Part 3) **

Can I get Ref. 25124247697430 graded thanks

This has been fixed now.

Your wager has been settled.

Can you please check on this one for me? Taking a while to settle.

Ref 25124251462424

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This has been escalated.

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Graded now, thanks

You are very welcome. :slight_smile:

Can I get Ref. 25124252617458 and Ref. 25124252077542 graded thanks!

These has been graded.

What happened here with this one? Graded win at first, correctly i believe, now resettling as a loss. I see two sites with corners at 6.

Ref 25124253147403

This has been escalated.

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Thank you for holding. This has been resettled.

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please settle
Ref.
25124285667408

I’m looking into this for you.

Your wager has been settled. Congratulations on your winnings!

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25124293502415

This needs to be corrected. I took the o1.5 at 1-0. It was not placed after the goal.

If that does not stand, then why is 25124293667460 not refunded as well?

Hi there @nnsamma8, good evening. I hope all is well. I’m looking into this for you.

The message I got said "Our Sports Team would like to inform you that, your pick on 25124293502415 has been voided because it has been identified as a past post wager. The cut off time for this event was 14:47 ET.

Per rule 12 of our ‘Sports Betting Rules’: ‘A bet shall be deemed invalid when it is submitted later than the deadline.’

I understand that and I am okay with the refund on my wager, but if this is the case, shouldn’t the bet that lost be refunded as well?

The team is working on the wager. They will provide the results accordingly and I will update you. I kindly ask for your patience as the team has informed me that this will take a little longer.

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Thank you so much for your patience. The wager reference number 25124293502415 was placed on a line that stopped updating after 14:47 ET, which is why this bet was canceled.

For the wager reference number 25124293667460, it was on a different market—Over 4.5. This market was not affected, and the lines were updated with the correct odds. Therefore, the settlement stands for both bets.