Ref. 24071971681551
Thanks, we will have this reviewed.
Can you please correct the following? It was settled incorrectly. Thanks!
ref: 4071972430259
Having this reviewed.
So the last leg of my parlay is Gauff/Fritz. It gets delayed a few hours which if you bet tennis you know happens all the time. For some reason Bovada decides to cancel the bet and I don;t get my full payout. But that’s not all. Unlike most sites Bovada doesn’t let you know the bet has No Action so I go ahead and hedge a bit not knowing that I am hedging risk that I don’t have. Gauff wins and I don’t get my full payout AND I lose the hedge. Even when you win at Bovada you don’t win.
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I don’t want to come across as harsh, but the decision to hedge is not one that we made for you. Additionally, this is a parlay, which will settle once all requirements have been met according to normal procedure.
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what are you talking about? Im hedging because I have not been told that the underlying bet was cancelled - how would I know that? You sound ridiculous. I hope Bovada pays you 7 figures to protect them with such nonsense.
It appears the match was cancelled. Tennis rule #2 provides you with insight as to how the wager would’ve been graded. This can be viewed here.
Please cancel 24071972533618. Wrong team listed as Uruguay u19 it’s actually there u20 squad and the format is 40 minute halves not 45 which has always been no action unsettled for all the other cases I have seen when it’s anything other than 45 minute half format. Have had probably a dozen games resettled as no action when halves are not 45 minutes over the past week thanks. https://www.flashscore.com/match/EXV9WcHi/#/match-summary
Looking into this.
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Saw you got it corrected thanks
I have seen multiple replies to other people but I am still waiting to hear about my request 4 hours ago. Has this been forgotten?
Apologies for the delay. Will take a look right now. In the event your request is not handled in a timely manner, please do not forget that CS agents are available 24/7 to assist.
No worries. I obviously wasn’t in a rush as I waited 4+ hours before following up.
I also realized there wasn’t a shortage of moderators online as I noticed other messages from moderators were occurring after my request so I figured I was either ignored or forgotten about. Hoping it was just forgotten about.
I appreciate the response though @Maddie
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I wanted to generate some discussion to make sure I am not missing something when it comes to FIBA stats. It was graded as a loss 6 or so hours ago. I reached out to the sports team but still no response and silent.
I know stats can be different when it comes to FIBA, but I thought points and rebounds would stay the same for points and rebounds.
V.Wembanyama 15+ Pts
V.Wembanyama 7+ Reb
R.Hachimura 15+ Pts
J.Hawkinson 7+ Reb
Thanks!
The wager has already been fixed and regraded.