Wager Settlement Issues (Part 1)

@8allsy8et This has now been re-settled.

@Paul_Bovada my betslip I placed on 12/15/21 is a winner but I have not been paid on it yet and have not received my $30 compensation yet either. Can you fix this please

@zbody247 checking for you

Thanks @Paul_Bovada

@zbody247 The sports team responded to say they are working on settlements, but they might take a while, but they are aware of your wager.

I have un paid tickets in my account.
Need answers from bovada

@tnux59 Welcome to the Community.

Can you clarify what you mean by ticket? Are you referring to a wager that isn’t graded?

Un paid betting slips

this occurred on 12/19 and 12/20

I’ve moved your posts here as it is more related to wager settlements than the website outage. Can you please provide me the reference numbers of these wagers?

Where do I find the reference number on the betting slip

This will be in your transactions section on your profile page. Go to the transactions list and there should be a long number that resembles the ones above

Can you please check
reference number 21121435576108 and reference number 21121435019700 and 21121434343228.
I’m not sure if these are winners sorry for the inconvenience.

We are checking on this right now.

It shows that all the wagers have been settled.

Can someone explain this to me please


Why a loss?

Having a look at this right now.

@Davecarp10, Upon review of the specifics of the wager it shows that this is a two part wager where it states that Jamie Vardy should score and the game should end at 1-0. Seeing that the correct score is 3-3 the wager is correctly settled as a loss.

It’s not the final score, it’s that they score and the result of there goal is a 1-0 score, not the final score

At least thsts how I understood it, the 2 part would be he would score and upon scoring it would be 1-0, so the correct score after he scored