Wager Settlements 2

Hey can a mod get this handled for me? If was stored as a win which is correct but it didn’t pay or the right amount and all 4 legs hit

Ref 22091595485702

@moderators

@moderators can I get this bet checked out? I waited the 45 min. 22091595687119

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@Brooke_Bovada

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Checking on these now @Rmilia1 @Daxtyn4776.

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Thank you very much

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Thanks Brooke

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Hi @Rmilia1, your wager was reverted down to a 3 -team parlay as one of the picks was graded as 'No Action"- ( Young Physiques Union vs UKB) due to a Postponed Event or Market. This was paid out accordingly.

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Ok shoot. They had it as final on betsapi. Weird.

Appreciate it though

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This was escalated @Daxtyn4776 , will keep you posted.

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Thank you.

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I placed a wager over 22.5 games in the Andy Murray tennis match today. It was at 21 games after the second set, totaled 38 games. (7-5,3-6,7-10)

It was graded as a loss and the explanation I received was that it was graded like that because the 3rd set went to a tie breaker so it only counts as one game.

Is that correct? I don’t see how it could be

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Welcome back @Themp87, as per the rules here If a match is decided by a Match tie break (first to 10 points) then it will be considered as a set for settlement purposes in Set Winner, Set Betting and Total Sets markets. For the ‘Will There Be A Tie-Break in The Match?’ market it will not count as a tie break for settlement purposes.

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I’m not understanding that as I didn’t wager on anything set related

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I placed over 22.5 games, so the 10-7 3rd set only counts as one game even though the bet technically won after the second game in the 3rd set?

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Maybe I just don’t understand the rules but that seems kind of shady to me. It’s like the 3rd set didn’t even count

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The games bet was met and surpassed at the beginning of the third set. Games are different than sets. It is possible the CS rep isn’t familiar with tennis. I recall someone posted having challenges explaining tennis rules.

Was your bet changed to a set bet? Check out your transactions

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I was just informed by someone that one particular tournament only plays 2 sets and if it’s tied they play a 3rd set that is to 10 but only counts as 1 game. Which is nuts, I would think that might need to be displayed on the wager somewhere. That’s the only one I’ve seen that only plays 2 sets

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Wow! Never heard of it but learn something everyday

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Yeah, not a big deal but just sucks to learn about it that way!