Wager Settlements

vonation96 · November 18, 2020, 10:35pm

Hello @Mikey_Bovada

my reference number is 20111219320559

its almost 60 mins and its not settled please look into this thank you

Mikey_Bovada · November 18, 2020, 10:37pm

Your wager has been escalated to the Sports Team, keep reviewing your account for updates.

vonation96 · November 18, 2020, 10:46pm

It’s settled now thanks a lot

Jadams87 · November 19, 2020, 1:09am

Winnnnnnnnnneeeeerrrrr…20111219420553

Mikey_Bovada · November 19, 2020, 1:11am

I’ve escalated the wager to the Sports team, look out for the settlement soon.

vamosrafa123 · November 20, 2020, 1:34am

Hello!

I am new to the site. I made a bet that was correct (that no aces would be served in the first two matches of the Nadal-Tsitsipas match in the ATP World Tour Finals on 11/19/2020), and even have official proof from the ATP website: https://www.atptour.com/en/scores/second-screen/archive/2020/605/MS017?isLive=false&set=3&tab=ServePlacement

However it was ruled that I lost the bet, and talking to customer service has not been helpful (“The decision is already taken by the sports team. I cannot do much more for you.”)

What do I do to have this error fixed?

Matty_Bovada · November 20, 2020, 1:35am

@vamosrafa123 We’ll check on the wager for you now

vamosrafa123 · November 20, 2020, 1:37am

Apologies, I meant the first two games of the Nadal-Tsitsipas match - and here’s my Ref. ID: Ref. 20111219678936

vamosrafa123 · November 20, 2020, 2:17am

@Matty_Bovada When can I expect to hear back?

Mikey_Bovada · November 20, 2020, 2:23am

It seems that they are still checking on the wager, we will keep you updated once further information has been provided.

Vbjrob22 · November 20, 2020, 4:44pm

20111220002733 Please

Vbjrob22 · November 20, 2020, 5:55pm

Anyone ??

Jasmine · November 20, 2020, 5:58pm

Hi @Vbjrob22,

Your Wager was escalated for settlement.

Jasmine · November 20, 2020, 6:06pm

Hi @Vbjrob22,

Wager settled now

Shankarsh · November 20, 2020, 9:21pm

My wagers are not settled yet… Please check

Shankarsh · November 20, 2020, 9:23pm

Ref. 20111220033476, Ref. 20111219940684

Brooke_Bovada · November 20, 2020, 9:27pm

Hi @Shankarsh, I will check on this for you and send you a PM.

GeezeMoney03 · November 21, 2020, 1:33pm

Could you check on closing out a wager from last night? First score came at the 5:11 mark.

Ref. PROPS-10381925

Jasmine · November 21, 2020, 1:51pm

Hi @GeezeMoney03,

This Wager is scheduled for Nov 22, 2020 01:00 PM EST

GeezeMoney03 · November 21, 2020, 1:56pm

Interesting, considering I placed this bet under the New Mexico/Air Force game last night. Under the College football/ New Mexico/Air Force Game PROPS section… the same way that I placed 4 other CFB wagers last night