Hello @Macpac7482 were very sorry to hear about this, we wish that luck turn this time on you. Also, we pass all concerns in this thread to the appropriate team for enhancing the website. We also appreciate your contribution. Thanks.
I haven’t been able to login for the hour or so is the website down
Ok thx
Thanks you I appreciate it! Crossed fingers and toes lol
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let manifest it together Definitely am
Yes, I have the app, but have to go on the web usually to login, also am I able to take transfers from another player? Several have tried with no success, so I have to do vouchers
Were very sorry to hear about this @Dave8869 , will PM you so we can closely monitor what issue are you having so we can relay it to the team. Thanks
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I was impacted significantly last night. When I tried to chat with an agent this morning, they literally did nothing, gave no details and closed the chat without any resolution or compensation. I have ref id of impacted wager, screenshots of error, and screen record of the site signing me in and out continuously while I had an open bet slip and was playing Thundercrash. This has been the worse experience I’ve ever had on the site.
We’re sorry to hear about your negative experience. We don’t handle compensation requests here on the forum. You’ll need to reach out to our Support Team directly regarding that.
If you have any other issues aside from this one, please feel free to send a private message to the moderators, and we’ll be happy to help however we can.