Website performance Issues October 24th, 2023

Website Updates
#44

You can deselect the option related to passwords. Typically, after a CDN flush is performed on our end, clearing your cache is a plausible solution. Not all players are affected by this issue so gathering more information about the errors will greatly assist us in resolving the problem. I want to express my gratitude for your help thus far and my apologies for the inconvenience.

I’m not entirely sure why anyone would need to seek confirmation from Customer Service; it’s evident that some players are encountering problems as shared in this thread. The community is the best place to stay informed and help identify the root cause if you can. Once we pinpoint the issue, compensation will be considered.

1 Like
#45

Yeah i waant really looking for confirmation on the issues as that’s evident

Just looking for an eta from them since no one had t responded here to my inquiry

#46

i’ve done all that trouble shooting stuff. i’m able to login but whenever i go to click anything…like click deposit or even just check my rewards tab….it just redirects straight to the login as if i’d logged out or session expired. no error message. It’s just got a kind of it’s own at this point. i’ve given up.
it seems like we’re all just running in circles. it would be pointless to go to CS for any assistance as they usually don’t have any answers and just reply with assigned scripts. i won’t be holding my breath.

#47

Can you try it on a laptop or PC at some point and take a screenshot of the console when you click on a link? That would be a big help.

Is anyone else experiencing the same but not on Mobile?

#48

i don’t have access to a PC at the moment so I can’t be of assistance with that…

#49

I was just kicked out of a tournament again for the 3rd time today.

#50

This is the current state of the sports page. Still loading.

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image2376×1612 223 KB

#51

It Bovada system, it’s not us. It should be shut down until you can fix this. Im tired of losing money because your system shuts down during play. There’s nothing wrong with my PC, PHONE, OR LAPTOP.

1 Like
#52

crickets

#53

It’s been working fine for me all day.

#54

That’s the problem i think

It seems like it’s either

A. Fine for some
B. Intermittently shitty for some
C. A complete cluster■■■■ for some

Which means 2 things

No urgency to fix it
And
No comp

#55

I’ve been waiting on a Bitcoin deposit for 45 min…typically only takes 10-15…does depositing have issues tonight for anybody else?

#56

There were people earlier struggling with deposit issues as well

#57

Did it just take a while?

#58

The people earlier weren’t even able to deposit so it was a different deal than you

#59
#60