Cashout option unavailable

Need to cancel two future game bets. The cashout option was available when I played the bets 15 mins back but now it is not. The line has not changed.

Can I get it canceled?

Bet Reference numbers :

Bet 1: 22111634409292

Bet 2: 22111634384967

You would need to speak to Customer Services I’m afraid.

I tried but not able to reach them.

You will need to keep trying, we can’t do that at the moment.