slow clap
Website issues.
Iāll PM you
Paul, the banner has been up since yesterday PSTāI saw it. Thatās not new. And it doesnāt change the fact that this has been going on for four days with zero real communication. Saying the message is āupdatedā means nothing when itās still just vague language with no answers, no timeline, and no accountability. Thatās exactly why people are still criticizing it. This isnāt about opinionsāitās about basic transparency, which is still missing.
I donāt really know what you want us to say!
We have provided updates as and when we have received them, if we have nothing new to provide we canāt provide it.
Are the issues are delaying the crypto exclusive benefits?
Yes, a few promotions are delayed due to the issues, everything will get resolved!
Exactly my point Paul, the issue here isnāt just that thereās no updateāitās that thereās clearly no communication happening at all behind the scenes. If no one can give you or any moderator a timeline or even the most basic info, it shows thereās a serious disconnect somewhere. Silence isnāt transparency, and itās only fueling more frustration. People just want to know whatās going on and why itās taking so long, not vague excuses. Iād much rather have you be honest and say they arenāt communicating with youāor that theyāre just taking their sweet time with things. 4 days already says a lot! Doesnāt it?
We have provided no new updates, as there are no new updates.
There are lots of things still being worked on, when we hear of something that is player effecting, such as a bonus for example, then we can advise of this.
Iām not sure what you think we havenāt communicated correctly?
Paul, what hasnāt been communicated is everything between the lines. āWe have no updatesā isnāt communicationāitās just a status void. You say there are 'lots of things being worked on,ā but weāre not being told what those are, whatās causing the delay, or what kind of timeline weāre even looking at. Thatās the disconnect.
Iāve been playing on here for years now, and four days is a long time to have the site not fully functioning or for you guys to still be saying your ātoolsā arenāt working. Itās a bit questioning, right? At some point, you have to acknowledge that this level of silence and delay isnāt normal.
There hasnāt been an update that directly affects your experience yet.
Thatās why it may seem like thereās āno updateā the progress being made isnāt something thatās currently visible or recognizable from the player side.
I deposited new money through bitcoin lighting since yesterday , and withdrew funds as well thorough bitcoin lighting since yesterday. My deposit from Monday that I never received was also credited and I also received 100k reward point which is bs btw. What Iām trying to say is everything is working fine at least for me it is . Hopefully this helps someone out who has doubts !!! Good luck all
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Good to hear it.
The majority of things that are being worked on doesnāt concern or have any effect on players directly. Things that are being worked on currently that does, are emails, promotions and any outstanding transactions. As far as I am aware that is it.
If you are asking us to provide specific details regarding each tool etc that is being worked on, that isnāt something we will do.
Iām looking forward to being able to type something like this.
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I just want my crypto exclusive benefits
You are still within timeframe for this
Iām not saying you shouldnāt but if I could swap problems with you I would.
The only thing itās effecting is my scratch card