Yeah I don’t want anything extra just my deposit. To count it as a loss without paying is a hard no for me
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Generally no, but that’s also assuming a centralized system with localized access, but given the global nature of their business, with many geological issues like legality and others, it is possible that something has happened to their server location… BUT, the fact that the sites remain up and functioning (as well as they do) is very interesting considering the loss of access to other systems, but those could be hosted somewhere differently than the sites themselves (web hosts).
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@CameronStrauss8 , It appears that our Customer Support team would need to have one of your transaction confirmed from their end. Once Customer Service live chat has been restored, they will definitely get you sorted.
This has become so laughable at this point. Imagine any business where there is no customer service access for over two days lol. Best part is no explanation for what really happened to cause this. Every company has backup servers, especially for employee facing technology. Company I work for if we don’t have access for an hour people freak out rarely does it last long
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Any timeline when we may expect them up and running
Ive lost so much money on this website. Now bovada just takes deposits ? This is downright Atrocious behavior. Im glad i only deposited $181 some dude in here said he deposited 2k id propably be crying not going to lie
lol chat is not restored
I’m not sure why your singling one persons transaction when there are hundred of people with missing money. Like comon now why even reply
We sincerely apologize that we are unable to process withdrawals as quickly right now. Some of our tools are limited which affects the speed of several services. Our team is working on getting them back up and running. @Psquared1
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This sites gotta be ran outta someone’s big house or something cause ain’t no way this is in a company building
Haha they aren’t bringing cs online until they have answers and a plan of action. Otherwise a mob would descend upon them and they would have the same copy pasta answers. We are working at it and will have an update for you soon but new transactions are working.
Ran out of a double wide trailer actually.
I dont even come to the community at all you know its a problem when you see me in the community Forum. Just give me my $180
I sincerely wish I knew the exact timeframe for when everything will be restored. As soon as we receive this information, we will definitely share an update here via a broadcast message. @NabilHassan56123
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There would be more urgency- if there was still a problem taking deposits. But they fixed that part so they can operate. So functioning normally again…less urgency to solve for the people in limbo…dang
So I’m trying to understand here as I just logged into my BOVADA account.
Bovada is still accepting deposits but players cannot withdraw? And some deposits went missing?
And everybody’s bonuses are gone?
And the sports bedding is just not working?
It has been well over 24 hours now?
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Ask management about compensation for the customers as well. Haven’t been able to deposit because my account is virtually locked by a pending withdrawal. Can’t bet the playoffs can’t use the site now 2 days. Everyone who has made deposits in the past week or so should be getting compensation. A large amount too for the seriousness of the issue. Get us some news on that as well.
I think once deposits have cleared, best case scenario so that their CS lines don’t get bombarded, they issue like $100 bonus, post a banner message, and send a player message saying sorry for the inconvenience we’re all good to go now.
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Pretty much they stole my $181 via BCH. Funny thing is my deposit before that went missing and they credited me with “bonus funds” but guess what the bonus funds came with a "ROLLOVER REQUIREMENT " YAYYYYYYY whoo hooooooo