@Lezzie_Bovada did the customer service and host team get raided? Makes no sense that hosts aren’t replying to emails unless raid.
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Well I had to buy 150 since my 150 voucher is just in fricking no mans land.
Bro this is crazy almost 2 whole days
Regrettably, this is not something we are able to escalate at this time. @Jahii610
Once everything is fixed, if it is not posted automatically into your account; we will be able to review into this further for you.
looks like some compensation is hitting the accounts. got some on bovada
Got 100k reward points
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Question: I have a pending withdrawal (Player transfer).
What options do I have to make deposits because I dont have anything on my balance
Me too brother they should of gave more though I ain’t gone lie
Some of our internal tools are affected mostly related to communication. This is the reason why our Customer Support and Host Team are not able to assist at this moment. @Taomac
Bonus funds or rewards points? Hoping for bonus funds so I can play poker otherwise I need to run through the rollover since you can’t buy jackpot sit n go tickets with points anymore.
Got 100k reward points too, not really sure what to do with them tho since all the good rewards are not longer there
Turn it into 100 playable dollars and put it on a game.
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I’m gonna hold off and see if anything else is coming
I got 80 in toward money with a 20x casino rollover
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Don’t wanna sound ungrateful but 100k points for the last 2 days and inability to contact CS seems a bit…. Anorexic
My issue tho is bc if all this stuff that happened I’ve refrained from depositing and getting caught up in the mess.
I too would like to be compensated bc I would deposit but I’ve received no real promise that it’s fixed.
But me telling you that is like admitting that I have money to deposit so you will not give me a bonus.
However, I think everyone on the whole site deserves comp why not make it easier for everyone and just comp everyone something instead of making everyone slam the queue in CS over and over for another 2 days
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As much as I would have loved to escalate the issue to remove the pending transaction. We won’t be able to have this performed until the feature which has been affected gets restored.
I know I might be sounding like a broken record 
but I truly appreciate everyone ongoing patience.
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Same here. 100k points