Current Promotional issues

I’m pretty sure they are giving to everyone. I didn’t have any issues but I still got it… or maybe you had to have made a deposit over the weekend or yesterday idk

Thank you for your answer @Lezzie_Bovada , anyways. Hopefully this got solve today.

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I’m trying to figure out why? I really want a free play or something this ain’t right.:disappointed:

While the bonus points are nice, I really care a lot more about having an ETA for withdrawals turning back on, or at least an ETA for the ETA of withdrawals turning back on. In short, we were told there would be an update this evening - when?

Update: I see that you’re able to start clearing withdrawals manually now - DM me when you can so I can get a big one cleared tonight. Thanks! @Lezzie_Bovada

I still have been waiting the 40+ hours like many others, waiting patiently for it to get resolved, and no rewards/bonus funds have hit my account. Obviously either has my 180$ deposit on Sunday.

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Thank you lez needed that update my withdrawal still say pending

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When is customer service chat going to be available?

Welcome Cody,

Rest assured, once the situation is rectified if the deposit isn’t issued into your account automatically then please reach out to Customer Service so we can have this credited for you.

We apologize for any inconvenience caused and appreciate your patience thus far.
It certainly doesn’t go unnoticed.

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Got message saying

Some recent technical issues may have impacted your experience with us, and made our customer service teams difficult to reach; we apologize of any inconvenience this may have caused.

If you’ve experienced issues with any transactions made in the past 48 hours, rest assured a resolution is our top priority.

A token of our appreciation for your patience and understanding has been issued to your account in the form of Reward Points.

Please note we are working to resolve the issues impacting your ability to contact our customer service team, as quickly as possible.

Thanks again for understanding,

Bovada Customer Service

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same message as guy above. 100k points as well

This is fine buy hopefully we get funds back

Was that through email? Or in your messages in your account?

Check your messages

No messages

was a message straight to my account through the website.

Hi. I made a small litecoin deposit sunday and didnt receive it also yesterday i made a qualifying crypto exclusive deposit and it was credited but my weekly crypto exclusive rewards were not issued. It wont let me log in on community but my email is Nicholaspenkala@gmail.com. thanks for any help you can give. Further i see people saying they got 100k reward points. Im not sure if they are truthful but ive gotten nothing and im missing a deposit and free spins and my 15k points and thats just what is mine. If we are getting 100k reward points that would be a good start.

Damn why y’all got a hundred? They only gave me 50k :smiling_face_with_tear:

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interesting so maybe it is determined by how much you have played in the past x amount of time.

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I just got $40 worth of points. I’d really like my deposit from Saturday night lolol

What’s the rollover rules for the 100k rewards points?