How about why? Why do you have technical issues on a weekly basis? Where other similar sites do not.
Iām afraid I donāt have that answer.
How is it your website can die and the only thing you can do is say sorry. As if people donāt have money on these things they canāt cash out since once again broken live betting one year later
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Are you understaffed? Too many customers crashing the site? Running Windows 95?
Cmon, this is frustrating. You have to give us something. The community is likely your most dedicated customer base.
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I love not being able to cash out my bet! So lovely! And then there will be no compensation for it either! Yay!
I want to express my empathy for any negative experiences you and everyone else are going through. However, compensation is not available through the forum. If compensation is approved, it will likely be communicated via an account message.
Itās important to keep in mind that the cash-out feature is not always guaranteed, as its availability is at the discretion of our sportsbook managers.
I didnāt ask for compensation. I asked for information. I know how to get compensation. And fyi, the moderators long ago used to give out compensation and bonuses. Again, I wasnāt asking you for that.
Is being able to use a properly functioning website also a discretion call
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Okay understood, my bad for the misunderstandingā¦ Unfortunately, we do not have any other information besides what was relayed above.
My cash out would have been available if the website was working, but now I lose of course.
Well, that just isnāt helpful at all. We deserve better than thisā¦
If we had more information on this, it would be a joy to share it with you.
Ask someone internally why the live lines stopped working today, and report back here what they tell you. Seems easy.
That wonāt be possible, weāll just need to wait for an update on when itās back up and runningā¦ Once it is, Iāll be sure to relay the information.
Hi everyone, Lives lines seems to be back up and running now.
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Live lines are never back as they should this is so annoying
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Ie Michigan game
Ive been gone for a while and bovada still have the same issue with live betting. It literally takes 20 sec before a bet gets in but God forbid line change infavor of them it gets approved this needs to be fixed. Remind me of why i dont miss this place. Nothings change in this aite just getting worst.
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Thank you for your feedback.