****Live betting issues****

We’re still working on this @Shermanator @Jeffdkc.

Ok nothing has changed at all for me screen looks the same

Hi @Jeffdkc, the issue with the live games has now been resolved. If you’re still experiencing any problems, please let us know and we’ll be happy to assist.

This keeps happening, see the blank spaces, i brought it up last week, is the team aware? They may come back but still happens a lot now.

I cleared cookies/cache, all troubleshooting steps.

Here it is again if this helps…

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Yeah can’t even bet on the over and unders …

Still happening

It’s hilarious because it was available for the 60 seconds while Mexico was taking their penalty and then instantly disappeared again.

Apologies for the delayed response and for the inconvenience, @Camelwak1257. Thank you for providing the screenshot. We’ve forwarded it to our team for investigation. Thanks

Hi @Tdyz_123, We sincerely apologize for the delayed response and for the inconvenience you’ve experienced. Could you please provide a screenshot of the issue? This will help us attach it to your support ticket and assist our team with their investigation. Thank you for your cooperation, and we appreciate your patience.

Hi @bkrebs07, apologies for the delayed response and the inconvenience. Could you please send us a screenshot so we can add it to your support ticket? Thank you!

Should i keep sending these? Its happening all the time, someone on your side has had to of seen it no?

Yes all troubleshooting steps have been taken, its on multiple devices, mobile and desktop, incognito included.

Separately, you have changed “providers” for live betting right? Not sure what the wording for that should be. If you live bet soccer then you had to of noticed the odds formatting and whats available has changed (for the worse in my opinion), anything you can say about that? I dont expect you to know exactly what i mean but someone at bovada should. Im wondering mostly if this is temporary.

These days we’ve become like testers for Bovada we identify the issues and let them know.

More…

Thank you very much for the screenshots @Camelwak1257, these were added to the escalation.

We definitely appreciate your input as these helps to correct the issues faster.

Is my comment disrespectful for the community? Because you guys removed my commen

It wasn’t disrespectul at all. Your comment was not removed, it is still there.

image

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Hey @Rhyz_Bovada when i click into T1 vs Varrel the bet page is blank - can you check on this? esports valorant

Let me check this for you, but can you share a screenshot so I can relay it to the team @Rohnun Thanks

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