Thank you will forward this to the team and get back to you soon. Thanks
Hi @Rohnun, I was able to replicate the issue, but everything appears to be working correctly on my end at the moment.
In the meantime, could you please try using an incognito/private browsing window or perform some basic troubleshooting, such as clearing your cache and cookies or trying a different browser or device?
If the issue still persists after that, please let us know, and weâll be happy to investigate further.
Please fix this
There are no live lines available for the game this has been happening all week
Iâm looking into this for you.
How you add screenshots oin here. I have plenty to upload while chatting with customer care. They didnât have answer n closed the chat straight away without asking anything
Apologies for the delayed response, @pdpdpd. If youâre using a laptop or desktop, you can use the Snipping Tool to capture the screenshot and paste it here. If youâre using a mobile device, please use the upload option shown in the screenshot below.
Thank you!
Live betting issues experienced last 48-72 hours where scores are not synced and often delayed updating see below as one example
Same nothing is synced
Itâs madness! Nothing is synced up. Takes literally minutes to update the lane and show the bet in history massive delay and lag in everything then it just stops showing completely in the live book. @moderators
Weâre sorry to hear youâre experiencing these difficulties. To help resolve or mitigate the issue, we recommend trying the following troubleshooting steps:
- Clear your browserâs cache and browsing history for all time .
- Log in using a new Incognito/Private browser window.
- Switch your internet connection from Wi-Fi to mobile data , or vice versa.
Did all that and tried multiple browsers and devices â still encountering same issue
Weâre sorry to hear youâre experiencing this issue, @JJALC13.
Weâll send you a private message requesting some additional information so we can escalate this matter further and investigate it for you.
Can someone help me? Iâve been trying to get a hold of customer service but nobody helps. I just got in live betting
Also i think what also could be happeningâŚsince the new layout players have been complaining about their balance not being updated after the wager is submitted. So the players dont like that and/or arenât used to seeing that. Soooooo⌠you end up refreshing manually the page and the system duplicates your wager without even you submitting it . Ah haaaaa. This needs to be fixed
Read my post in website updates new system layout
live betting limit for NFL preseason is way too low. is it just me or everyone experiencing this
Yeah itâs not you itâs me also HOF player here