I think I speak for everyone when I say we appreciate your continued responses and attention.
However, I still don’t understand how all of the dozens of pictures and whatnot posted here over the past 1000 comments aren’t enough for the IT department. Any more pictures and videos sent in will be repetitive of what has already been submitted.
Also, I still don’t understand why customer service as well as anyone in the company other than you moderators continue to deny the fact that there is a problem with live wagering given the fact that you guys have already submitted photos and evidence we have sent in showing the problems.
And again, I know it was discussed that it’s against company policy to give compensation for this but I also don’t fully understand what it is about said policy that does not allow compensation for an issue of this magnitude and duration.
Thank you guys again for at least acknowledging this. The only reason I (we) am so adamant on fixing this is because I enjoy other aspects of this site and once this goes back to normal I’ll definitely enjoy the site as a whole again, other than knowing that a lot of employees are not on the same page in terms of information.
