I can’t even get through to an agent on live chat
Please try once again as the live chat should be working. If there’s anything we can assist with in the meantime, you can send us a private message.
Cant login at all through any method
We’re still looking into having this resolved.
Do you guys have an app as well? Or is it just the website?
I just got off chat and they told me that it’s the same issue as last night but today I am having more issues than I even had last night.
Last night the login page would load but freeze. Now I am just seeing this over and over https://imgur.com/a/nOMwnhI
Timeline I couldn’t get in at all last night. I got in and support told me all was fixed and offered me compensation. I proceeded to play for awhile and go to bed.
Now I tried to log in less than 12 hours after everything is “fixed” and have the same issues as described in the video. I contacted support and they told me it’s the same issue as last night that was never resolved, but somehow I got in and was able to play for an hour or two last night but again this morning, the issues are back.
How could I’ve gotten last night with everything fixed as I was told and now today I can’t even get it at all, but I’m told it’s the same issue?
1 Like
Banner is down but still can’t log in. Anyone else having same issues still?
Yeah same issues persist, still using incognito mode to get here so ill be gone soon, i cant keep doing this. Hosted team refuses to answer any emails regarding issues so no help there either.
No guidance on what might help? No updates? I cant get any answers here and still cant login besides incognito, which is about 20% successful, 80% of the time it doesn’t work. Anything is appreciated.
Still having issues too
Same still having issues. Just got off with chat. There is no update and they ignored me asking why no banner is up if issues are still happening. Can @moderators man this post or create a thread to update as things are fixed or status updates happen?
I was told “just keep trying and it will start working eventually”. I’d rather be able to get notified when fixed or have a banner up as issues still occurring. But then again if a banner is up then Bovada has to take accountability that an issue is occurring.
1 Like
Can’t log in either since Thursday night.
Is it fixed ? Is it only impacting player who have 2FA enabled?
Pain to login incoginto everytime on chrome (android cellphone).
1 Like
Still having issues too. When I chatted now to ask for an update I am told there is no issue at all and “the decision is final” even though I just asked for an update. The decision is that there is no issue even if there is?!?!
@moderators any update? They also told me I was in an active logged in session when I clearly was not logged in during the chat interaction. You can see the login at the top of my screen is not logged in from the screenshot.
It logged me out didn’t let me back in and then chat broke
Any updates on this issue?
Hi everyone, we’ve been advised that the login issues have now been resolved. If you’re still experiencing any problems logging in, please feel free to send us a PM so we can look into it further for you.
We apologize for any inconvenience this may have caused, and we truly appreciate your patience and understanding.