Login issues affecting a few players

We are currently aware that a small number of users may be experiencing difficulties when attempting to log in. Our team is actively investigating the issue and working to resolve it as quickly as possible.

At this time, the issue does not appear to be widespread. We appreciate your patience while we look into this and will provide updates as more information becomes available.

If you continue to experience login problems, please reach out to Customer Service via live chat for individual assistance.

Thank you for your understanding.

I was just going on to post this. I have tried all the usual tricks and still not working. I was able to log in via chrome but not through the app like i usually do

Now i cant log on in any capacity? What is going on? College football game about to start soon

Can you try using the incognito window on your browser. I have seen a few players were able to gain access that way.

I just did that and that worked. Will i always have to do that moving forward?

Not that I am aware of. We are still in contact with our support team regarding the issue. However, at the moment don’t have an eta or an update. I’ll be sure to reach out or update you asap.

1 Like

Last time this happened i had to use incognito for like a month before it fixed itself

It’s anmoying as hell because every time you leave the page you need to relog in under a new incognito tab

Can’t login on phone, desktop, incognito - absolutely nothing! Bovada on top of its game again!

I just talked to CS abd the good news is there’s no reported issues

Just go ahead and clear your cache. You’ll be all good

For realz

4 Likes

I was just able to log in to incognito but nothing else. Will see how long I can stay logged in

1 Like

After you fix this. Can you also fix the live sports issues that have been going on for months

Any compensation for this

Please note that we do not handle compensations over the Community, please contact Customer Support as they’re are the ones that normally handle these kind of inquiries.

This is something that is currently being investigated, we appreciate your patience and understanding.

I cannot log in on mobile at all.

Ya what’s going on here?
IMG_2320

I can’t log on either

Have to do incognito to even get on and that’s like a 50/50 shot

Lol same.

Cant log in either. I keep getting error message