Thanks for explaining the issues. We will add this to the report. Thanks
I appreciate the response, but this is the same templated message I’ve seen posted to multiple other users in this thread over the past 12 days — “noted for review,” “appreciate your patience” — with no actual update or fix.
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We completely understand your concern, @Thunderbolt12. Please be assured that all feedback is being carefully noted and added to the report we’ve created for the relevant team.
The more feedback we gather from the community, the stronger the overall picture becomes and the more visibility it gives the relevant team when reviewing potential improvements. We’re not simply responding to your concerns without taking action on our end—we’re actively collecting and sharing your feedback for further review.
We truly value hearing from our players and will continue doing our best to make sure your concerns and feedback are heard. Thank you for taking the time to share them with us.
You guys need to feed some new training information to the AI you use. The responses are falsely based on the idea that it’s ok to not see wagers because ‘cash out option is not guaranteed for all wagers’. Really frustrating couple of weeks here guys.
Not sure why these keep getting closed and unlisted. The problems are still impacting me, anybody else?
honestly they’re making this place unusable, I did ask where should we ask for updates in this last thread, people are still experiencing the same issues, they closed it and said to feel free to ask any questions, without actually answering my question.
We get that the feedback hasn’t been great, we’re bringing these issues to your attention, issues you should have identified on your own, are there any updates? Can we keep one thread open FOR ANY UPDATES? It’s not that hard.
Yes I understand the need to avoid repetition but at this point we are being censored not moderated.
The missing wagers issue was never resolved as far I can tell, at least with parlays that have one or more leg completed.
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Can’t give current issue screenshots without having post taken down. Very frustrating. This is a forum. Can’t post anything anymore.
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Just a friendly reminder that our moderators have the right to close threads when they feel it’s appropriate, whether a topic has been resolved, become repetitive, or is no longer productive.
That said, we’re always happy to help if you have any questions or concerns. If you run into any issues, feel free to send us a PM and we’ll be glad to take a look and assist further. 
I’m curious to see if I’m missing a newer one or not, where should we ask for updates on the new UI issues like missing Pending Wagers, delayed balance updates, etc? The two rounds of maintenance didn’t fix those. Where will you be providing the updates to us?
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They unlisted it. I tried to start a new one with screenshots of current issues and they unlisted that one too. So frustrating. That is what a forum is for.
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Why ask for feedback and then delete it? Just because it wasn’t what you wanted to hear? And honestly, I’ve said it before, but we’re not getting the updates that we’re being promised, what is going on with that? This is all while we’re the ones doing the quality control and bringing the issues to your attention to fix. It’s like there is no one over there that understands the product in full or the services being offered. No offense.
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Just a friendly reminder that our moderators have the right to close threads when they feel it’s appropriate, whether a topic has been resolved, become repetitive, or is no longer productive.
That said, we’re always happy to help if you have any questions or concerns. If you run into any issues, feel free to send us a PM and we’ll be glad to take a look and assist further.
Hi All,
We’d like to take a moment to thank everyone who took the time to share their thoughts and feedback regarding their recent website experiences.
We’ve heard you loud and clear and have gathered plenty of valuable feedback for now, so we’ll be closing the discussion at this time. Rest assured, your comments, concerns, and suggestions have all been noted.
Your feedback helps us better understand what matters most to our Community and will help support future decision-making.
Thanks again for your honesty, patience, and continued engagement with the Community!
We appreciate you!
I think I realized the “open bet issue “ is to not allow player to have an option To cash out early especially with parlay wager. I have confirmed that every parlay I do will go missing and not show in “open bet” section , due to that issue we don’t get cash out early option . Spoke to many CS agents and somehow they able to see the pending wager but on my end I do not see it . Keep telling me to clear my cache and refresh my browser lol at least bovada is consistent with the issue and not allow any parlay wager showing up in “open bet”
Wonder if this issue ever going to be fix and I’m 100% sure that many players are experiencing the same issue and it’s annoying them .
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