***NEW LAYOUT FEEDBACK– We Want to Hear From You!***

I’m having the same issue right now. Also on mobile when I can get it, its unstable

What browser are you using please? Also, what happens when you try?

I use firefox. It just doesn’t place the wager. I get two dots moving for a few seconds then nothing happens

Could you please try accessing the site using a different web browser? This may help resolve the issue you’re experiencing.

Please let us know if the issue persists, and we’ll be happy to assist you further.

Wagers are not showing in accounts
26087406592917 shows In transactions but not open bets and it’s still open?? This new look is a cluster duck

Line not loading again, love how when you go to chat they make you do all the steps but says it’s never issues on their end… no tennis loading in live. Issues have been happening ever since you changed the layout… yet no compensation for loyal players

Yep been happening for a week now ! So you have no chance to cash out … yet it’s our fault

I am going to mention this again, and hopefully it’s looked at. It seems some people are experiencing the same issue. Every time I do a parlay, for example 5 games. I can see the bet in my live bets. But the second 4/5 games hit and I’m left with one game my bet disappears. Yes it still continues and I have won because the last one hit too, but leaves me with no cash out option. Or a single game if I play plus 2.5 goals on one game, the second it’s at 2 goals I cannot see it any longer. It’s super frustrating.

One more thing, I do a lot of live betting. And some soccer games stats are awfully wrong. I added a game because it had crazy amounts of shots on target super early in the game. When it didn’t hit and the system said something like 21 shots and all on target, I looked to see which goalkeeper was saving all these shots. And which players aren’t scoring from all those shots on target. And that’s because those were awfully wrong. Not even slightly close :joy:. Not sure if I’m mad, that I lost the parlay, or relieved that there aren’t actual players who have that many shots on target and not score.

Hi @jayreid,

Apologies for the delayed response and for the inconvenience.

If you’re still experiencing this issue, could you please provide us with a screenshot? We’ll include it in the report we’re compiling to send to the appropriate team for further investigation.

Thank you for your cooperation!

Hi @Kejjohns13,

Apologies for the delayed response and for the inconvenience.

Please see above mentioned to @jayreid so we can add it to the file.

Thank you for your cooperation!

Hi @kaplancosku,

Apologies for the delayed response and for the inconvenience.

As moderators, we’re doing our best to gather as much information as possible from affected players. The more detailed feedback we receive, the stronger our report will be when it’s submitted to the appropriate team for review.

We truly appreciate you and the rest of the community for taking the time to share your honest feedback. Your input plays an important role in helping us raise these concerns.

Thank you for your continued support and cooperation!

I love this site but man this new layout is killing me lol. Cant place a wager on the computer and the live lines are all messed up on mobile

This new layout sucks. I place d wager it will multiply. The bets disappear. I think bovada doing o. Purpose. To keep us guessing

The new look is trash. I’ve had 4 or 5 duplicate bets. Everything about it is horrible. My heys are disappearing. Smh

If you currently have duplicated wagers you’d like us to look into, please send us a private message @CMiller1911.

We’re glad that you love the site, thank you very much for the feedback, these feedbacks are forwarded to the relevant team @Elvis_123.

I’m sorry that these issues are being experienced @Jose91 our aim is to provide our players with the best experience possible but when there are updates sometimes these issues are unavoidable and we apologize fo that. We appreciate you sharing your experience.

Not liking the new layout for sports and horse racing betting. Hopefully before football starts we can think of something? Maybe a classic view button or something :star_struck:


While i switch beetwen the tabs on google chrome on mobile i am seeing the above and i have to refresh the page to see the ods evry time i switch between tabs