We’ve reviewed the situation with our sports team, and they confirmed that while the wagers were placed on the same game for the “correct score,” the odds were different. This difference resulted in only a couple of wagers being marked as Past Post, with the rest considered losses because they were not placed as Past Post.
While we understand your concerns about the lines being stale, this factor alone does not indicate a problem with them.
We truly appreciate your understanding and are genuinely sorry for any disappointment caused. Our Customer Support team has already added a bonus to your account for the resettlement of the two Past Post wagers.
I hope this explanation clarifies the situation. Thank you for your patience and understanding.