Wager Settlement Issues (Part 1)

@Dominic the wager clearly states LIVE REGULATION TIME FIRST HALF / FULL TIME… the live regulation clearly is shown as the first half portion of the wager while the full time stands alone. However if this is the stance bovada wants to take it makes no sense on its face… regulation time and full time directly contradict each other so makes this wager not even make sense. ALSO when I selected the wager it only showed what is above the date in that picute “half time / full time” clearly making the wager “FULL TIME” would imply FULL TIME or FULL game. if the wager only incuded the second half it should hav said “first half / second half”… IT DID NOT IT SAYS “FULL TIME”… this is rediculous. @moderators

I understand where you’re coming from. As it was placed on Live Regulation Time, Full time in this case means Full Regulation Time. Overtime in regulation time is not included. I’m sorry that this wager was a loss but the settlement is correct I’m afraid.

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why would a wager say “regulation time” and “full time” … this is not acceptable it does not make sense at all… I also read this as regulation half time SLASH FULL TIME. THIS IS A WIN and Im going to need to speak to a supervisor something. @moderators @Dominic

If you want to speak to a supervisor you’d need to contact CS team.

I dont have access to chat or call features so. @moderators @Dominic

You can contact them via email or you may try DRO (Dispute Resolution office).

This is not a hard concept it says regulation time and full time. Like what those are opposites. Also regualrion time is only specified for first half. Not happy @moderators

Ref. 24021895193208 pls need changed grade

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Wager has been settled.

no it’s not

and cancelled a parlay that actually was looking good instead of just the single game in the parlay


but are taking over an hour + to grade the 1Q bet correctly

You may be providing the wrong reference number as the wager 24021895193208 has already been settled as a loss.

Yeah and it’s incorrect

Checking on this,

over an hour now this is ridiculous happens way too often

Wager was re-settled and risk amount credited back to your account.

no free play for that one tho huh

The settlement is correct as the line was posted erroneously; the teams were inverted. No freeplay available.

Wasn’t sure where to place this question but placed a small bet on basketball that was taken out of my balance but is not showing up in open bets or in the transaction history. Can’t give you a reference number because I was never given one. Its like the bet never took place but was taken out of my balance.

Same. Placed bets and all are not showing in my pending bets…