Wager Settlement Issues (Part 1)

Placed another bet and nothing showing on open bets or transactions but money taken out.

Yep same here. Taking screenshots of everything now

We were just informed of this issue. Our respective team is working tirelessly to fix this ASAP. Huge apologies for the inconvinience

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Same here lost 150 on a placed tennis bet don’t have a ref number or in my transaction/ thinking the Super Bowl killing them

Behind the scenes are you guys or the responsible team able to see the placed wagers and will be credited once the issue is resolved?

MY BETS DISAPPEARED??? Please help

wow this is unacceptable man

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We cannot provide any specific information at the moment, respective team is working to fix the issue as soon as possible. We’re so sorry for the inconvenience, will let you know once we have an update.

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Maybe an inconvenient fee I mean I could tripled my 150? No need to rush tho :heart:

@Hallmm We don’t offer bonuses on public threads.

Updates on this issue can be followed on an individual thread - https://community.bovada.lv/t/sports-betting-issue-wagers-not-being-placed/1173849

Ticket 24021892137455 was graded incorrectly: SF had the longest TD of the game 21 yards (https://www.espn.com/nfl/game/_/gameId/401547378/49ers-chiefs). Please regrade thanks.

@MasterLocks69 I’m sorry about that, this has been updated for you.

24021896019017 please fix this now. Not sure why you guys graded this as a lost @Brooke_Bovada @Maddie

Checking on this now.

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Just received word from the sports team that all wagers pertaining to that match are currently being reviewed.

First half was over? I don’t get what’s the deal ? It’s mark as a lost clearly it’s a draw?

Wager was resettled. Thanks for your patience.

Ref. 24021896068651

Parlay leg of Jokic and Giannis 25+ pts and 10+rebs incorrectly graded as a loss. This is a winning parlay. Can this be resettled please?@Dominic

Hi, looking into this.