Wager Settlement Issues (Part 1)

Can you check this parlay 24021898250263

Final score was 3-3 for the Kaizer Chiefs vs Royal AM match. Wager would’ve been settled correctly.

1 Like

Thank you :+1:

1 Like

Can you pls check my wager Ref. 24021899196944
Kevin Durant did a layup for his first basket according to NBA.com and my bet was a loss

Hello. I have at least 22 parlays with the east winning the all star game that have been graded as losses. Please have these reversed. Thanks

@Lizz12 , correctly settled as score was opened by Tatum 3pt Shot.

1 Like

@Sier_123 answered in PM.

1 Like

That is ridiculous. so if a player is losing and beat like I had they can just quit and it means they don’t lose? The other person doesn’t win.

I just had another match where the girl had match point 2 times and then got broke and lost the set and then was going to lose the entire match on the 3rd set. she quit. Now i don’t win just because she quit.

1 Like

Ref. 24021899740889 and Ref. 24021899760499

@Vivian my opponent won. the other won quit because she lost.

Checking with the Sports Team.

Unfortunately, that is how Bovada does it. If it is a retirement, it is all graded no action. Unless it was like an over 19 games and they retire in the 21st game, then you would win in that example.

But if you are betting straight up or handicap, it will be no action. It sucks but if you bet tennis more, you will get lucky by the rule too.

Different sites grade retirements differently.

@StevJK

The wager is settled as per our rules and it’s correctly settled.

Okay, I understand that is the rules on here and I should know that now. But why is that the case if Tennis deems if there is a winner due to a tournament? In baseball you grade it after X amount of innings and it is settled. If the tennis officials says there is a winner why is that you will grade no action for all retired? Whats the reasoning?

Tennis rules are generally different to other events across all sportsbooks, why? I have no idea, but I’m sure there must be a reason for it.

1 Like

Is anyone else having issues with wagers taking forever to settle after this recent update. Support won’t acknowledge that something got messed up, but I can’t believe it’s just a coincidence that this happens right after a site update. Is anyone else experiencing the same issues?

Please provide wager number.

There were 4 separate instances where I waited 20+ minutes before chatting support today. Just wondering if I’m the only one experiencing these issues.

Nope waiting on one now with J league soccer match still saying 2-2 in 112th min but click on it and it’s been finished.

If you’re talking about the scoreboard it’s better to check official sources.

Yes… official sources have said the game is over and so does bovada, but the wagers aren’t settling. Now the scoreboard and lines are all messed up (site wide issue according to support) and support can’t cancel wagers with incorrect lines.