All the above are settled, congrats!
Placed a small wager on first goal scored. Player doesnât start, comes on after 45 mins at which time the score is already 2-1.
Bovada sportsbooks own rules state 'First Goalscorer: Players who do not play or who enter the game after the first goal will be graded as 'No Actionâ
Wager is initially (correctly) refunded and is later reversed as âlossâ.
Help chat tell me sportsbook wont reverse decision despite bullet proof evidence that the âlossâ is a mistake, also tells me i have no recourse and no one else can help me.
Iâve been a happy customer here for years and years but it seems like sportbook is ignoring their own soccer bets rules?
Please provide the wager reference number so that we can take a look.
thank you maddie. Ref. 24041935827396
player had not entered the game when first goal scored.
We have escalated your concerns to the payments team.
The risk amount has been credited back to your account.
thank you maddie
Ref. 24051938131707
Ref. 24041929366334
Ref. 24041929534433
These were all graded as wins but nothing was credited to my account.
Any update about the grading of the ticket ?
Still waiting.
Settled. Congrats!
Had a wager thatâs was graded as a lost but was a win
Please provide wager reference number.
24051939204890
Here is the link which is why the wager was settled as a loss.
https://betsapi.com/r/8184180/ATL-Hawks-(Pakapaka)-Esports-vs-PHI-76ers-(Jovke)-Esports
Thatâs the wrong game
My game was at 10:35